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While browsing through my e-mails while on my iPhone last…

Customer Question
While browsing through my...

While browsing through my e-mails while on my iPhone last Sunday I noticed that suddenly all of the old e-mails in my account disappeared. I had my iPad with me, and opened up the Apple Mail application, and the same thing happened. Likewise, when I returned home on Monday, I opened the Mail App on my iMac and had the same result. I called Apple Support, and the service rep had me go on the Gmail website. We fiddled with a few options there and were able to correct the problem...or at least I thought we had. It looked like the missing e-mails were being added back into my Inbox slowly but surely. I checked my gmail account on my iPhone this morning, and again I found that any messages prior to last Sunday were missing. What can I do to fix this problem?

Technician's Assistant: When did you last update your Apple software?

This morning

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

Not that I can think of

Submitted: 7 months ago.Category: Email
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Answered in 1 hour by:
11/22/2017
Email technician: Josh, Computer Enthusiast replied 7 months ago
Josh
Josh, Computer Enthusiast
Category: Email
Satisfied Customers: 21,959
Experience: Email expert with over 5 years experience
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

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Email technician: Josh, Computer Enthusiast replied 7 months ago

Did you change your password?

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Email technician: Josh, Computer Enthusiast replied 7 months ago

Did you change the password ***** or after the emails disappeared again?

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Customer reply replied 7 months ago
It was before the emails disappeared again.
Customer reply replied 7 months ago
Are you still there?
Customer reply replied 7 months ago
Josh?
Customer reply replied 7 months ago
This is the worst service I've ever received.
Customer reply replied 7 months ago
I want my $5.00 back
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