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I can't get into my gmail account. I have a phone on file…

Customer Question
I can't get into...

I can't get into my gmail account

Technician's Assistant: Are you logged into your Gmail account on any other devices?

No

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

I have a phone on file which does not get text messages or anything. Land line that just rings

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I can remember an old password ***** is herboperabass

Submitted: 8 months ago.Category: Email
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Answered in 6 minutes by:
11/22/2017
Email technician: Kris Rodgers, IT Manager replied 8 months ago
Kris Rodgers
Kris Rodgers, IT Manager
Category: Email
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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Category: Email
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