Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

I CANNOT GET INTO IT FROM ALL YOUR HELP. GMAIL. ALL OF THEM.

Customer Question
I CANNOT GET INTO...

I CANNOT GET INTO IT FROM ALL YOUR HELP

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

GMAIL

Technician's Assistant: How long has this been going on with your Gmail account? What troubleshooting have you tried?

ALL OF THEM

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

NONE OF THE CODES THEY SENT ME DID NOT WORK

Submitted: 10 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 5 minutes by:
11/22/2017
Email technician: Jess M., Computer Support Specialist replied 10 months ago
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
Experience: Computer Software Support Specialist for more than 10 years
Verified

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.
I am very sorry about your issues. Few things first:

  1. Are you using a Windows computer or a Mac?
  2. What is your Gmail account so that I can check its status and recovery options?

Please let me know by replying to me here so that I can help you further.
Best regards,
Jess

Ask Your Own Email Question
Customer reply replied 10 months ago
No I just gave up
Thanks for your help anyways
I don’t have money to Pst for your Help
Please cancel the transaction
Email technician: Jess M., Computer Support Specialist replied 10 months ago

Thank you for writing back and I am very sorry to hear that you do not want to continue. But in case you change your mind, just let me know. I will be more than happy to assist you further.

Here is the link about refunding:

ww2.justanswer.com/help/how-can-i-request-refund

Thank you for using our service.

Best regards,

Jess

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,765 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,718 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

686 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
I have a an iPhone and a iPad I change I will eight I did my
I have a an iPhone and a iPad I change I will eight I did my iPhone with a started it and use a different code word because I couldn't use the same one as on my phone and when I did it I got my iPad t… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Cannot recover account messages being sent for verification
cannot recover account messages being sent for verification to my email i am confirming verification numbers and I still cannot recover my locked gmail account HELP!! It is urgent I get in to my email… read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,462 satisfied customers
I want to know my password to my computer so I can turn it
I want to know my password ***** my computer so I can turn it back on mango [email protected] gmail.com that's why but I forgot my password ***** you help me recover it so I can turn my computer back on that's a … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,554 satisfied customers
New computer, my email set up, now setting up drop box and
New computer, my email set up, now setting up drop box and they say email taken? … read more
Jason Jones
Jason Jones
AAS Information Technology
6,335 satisfied customers
I forgot my gmail password. I need to change it. Just my
Have security questions, I think. My cell number is(###) ###-#### … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
My machine was recently hacked. I have a new email address.
My machine was recently hacked. I have a new email address. How do I change this in Microsoft? … read more
Byron
Byron
IT Support Specialist
Bachelor's Degree
411 satisfied customers
Forgot my gmail password, code was sent to secondary gmail,
forgot my gmail password, code was sent to secondary gmail, but when I went to put in the code the whole process began again. i.e. cannot get code without closing the initial process. Help! … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,554 satisfied customers
Lost my gmail password and cannot reset. I cannot log onto
no... I cannot log onto gmail because it won't accept password ***** went thru the reset password ***** but it says it does not recognize me … read more
Justin Johnson
Justin Johnson
Owner
2,583 satisfied customers
I am having problems with my email address and as a result I
I am having problems with my email address and as a result I cannot use my phone at all as this email is synced with my phone. … read more
Fran
Fran
IT Consultant
Associate Degree
217 satisfied customers
I need to change my Emil account from aol to Gmail but I for
I need to change my Emil account from aol to Gmail but I for got my passward word and when it sends the code to reset the send it to aol and I no no longer use aol my email is***@******.*** phone(###)… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,718 satisfied customers
My phone locked up today. It asked for a password I do not
My phone locked up today. It asked for a password ***** do not know. I took the phone to Verizon and they said I needed my gmail account password, I was able to have a code sent to my aol account so I… read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,462 satisfied customers
I lost my phone and was told by my phone service that I can
Hi. I lost my phone and was told by my phone service that I can track my phone through my gmail. They sent a link to my gmail The problem is I now cannot open my gmail because it keeps wanting to send… read more
arsufi2002
arsufi2002
Bachelor's Degree
322 satisfied customers
I have been trying to sign in on a new gmail account that I
I have been trying to sign in on a new gmail account that I set up in January, 2017. I keep getting messages that code numbers will be sent to me at a yahoo account which I have none. I have typed in … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
579 satisfied customers
I cannot sign into my account, the verification codes that
I cannot sign into my account, the verification codes that are sent to phone are not working. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,554 satisfied customers
Cannot get in Two step has not worked. Recovery phone number
Cannot get in Two step has not worked. Recovery phone number is ***** and no longer in use … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I changed from Time Warner to AT&T and I still had access to
Hi! I changed from Time Warner to AT&T and I still had access to my gmail account - it just popped up without asking me for my password. I forgot my password ***** time, and I was working to get rid o… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
do you know how to delete Googlemail verification from our
do you know how to delete Googlemail verification from our system? I am blocked out of accessing emails. I dont want the verification… read more
Molinari
Molinari
Professional Tech Expert
CompTIA A+ Certification
4,157 satisfied customers
my e-mail account: [email protected] was TAKEN OVER, yesterday. Someone
my e-mail account: [email protected] was TAKEN OVER, yesterday. Someone fron England is using my contacts to solocit $ 3000.00 under the ruse that I have lost my wallet , disconnected, e-mail and all ph… read more
Cory
Cory
Vocational, Technical or Trade Scho
1,555 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x