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This answer was rated:

Have paid for new product but can't open. Gmail. A week -

Have paid for new...

Have paid for new product but can't open

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Gmail

Technician's Assistant: How long has this been going on with your Gmail account? What troubleshooting have you tried?

A week - tried everything I know - which is not much

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Not at this time

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Answered in 5 minutes by:
11/22/2017
michelleclive
Category: Email
Satisfied Customers: 6,033
Experience: I am a computer professional have fixed and handled email issues.
Verified

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

You are at www.justanswer.com services.
I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.
Please explain the problem a bit more in detail.

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Customer reply replied 8 months ago
cannot get incredimail

are you using a windows PC or Mac

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Customer reply replied 8 months ago
let me know when tech is available

are you using a windows PC or Mac

michelleclive
Category: Email
Satisfied Customers: 6,033
Experience: I am a computer professional have fixed and handled email issues.
Verified
michelleclive and 87 other Email Specialists are ready to help you
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Customer reply replied 8 months ago
I am sorry, but I will not be available until tomorrow - after 10.00am.
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,835
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified

Thanks for your remote assistance service, please advise your Australian number once available for a phone call to discuss the details.

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Hello, any update please? Thanks.

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michelleclive
michelleclive, Email
Category: Email
Satisfied Customers: 6,033
6,033 Satisfied Customers
Experience: I am a computer professional have fixed and handled email issues.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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