Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

I forgot my password that was set in my phone and I lost my…

Customer Question
I forgot my password...

I forgot my password ***** was set in my phone and I lost my phone a

Technician's Assistant: When did you last reset your username and password?

What do I do

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

I know my security questions

Technician's Assistant: What troubleshooting have you tried?

Phone

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

But I lost my phone

Submitted: 8 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 1 minute by:
11/22/2017
Email technician: Josh, Computer Enthusiast replied 8 months ago
Josh
Josh, Computer Enthusiast
Category: Email
Satisfied Customers: 21,961
Experience: Email expert with over 5 years experience
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Ask Your Own Email Question
Email technician: Josh, Computer Enthusiast replied 8 months ago

Which account are you trying to sign into?

Ask Your Own Email Question
Customer reply replied 8 months ago
Email technician: Josh, Computer Enthusiast replied 8 months ago

What is the last password ***** you remember working?

Ask Your Own Email Question
Customer reply replied 8 months ago
f**ku7
Email technician: Josh, Computer Enthusiast replied 8 months ago

[email protected] com is not a valid Gmail account

Please double check your email address

Ask Your Own Email Question
Email technician: Josh, Computer Enthusiast replied 8 months ago

That is the same email address that you provided as before.

Ask Your Own Email Question
Email technician: Josh, Computer Enthusiast replied 8 months ago

You are providing the same email address each time -- [email protected] com is not a valid Gmail address.

Ask Your Own Email Question
Customer reply replied 8 months ago
Yea ok so your saying my account isn't valid? Then I was hacked,, how do I go about this
Email technician: Josh, Computer Enthusiast replied 8 months ago

You will need to provide me with a valid email address

Ask Your Own Email Question
Customer reply replied 8 months ago
I'm telling you the account, so if your saying its not valid then I've been hacked, ok can you try***@******.***
Email technician: Josh, Computer Enthusiast replied 8 months ago

Yes, I can try other email accounts but if you are guessing at the account then we could be wasting time trying to recover the wrong account.

Ask Your Own Email Question
Customer reply replied 8 months ago
In not guessing, my other email on trying to recover is***@******.***
Email technician: Josh, Computer Enthusiast replied 8 months ago

Is that through the Yahoo interface or through the Google website?

Ask Your Own Email Question
Customer reply replied 8 months ago
Through yahoo
Customer reply replied 8 months ago
Is this a joke? I told u my email was @ yahoo,, why are u asking me dumb queations, your supposed to answer mine that's whY I paid u
Customer reply replied 8 months ago
I have 2 emails same name , on e @ gmail and one @yahoo
Customer reply replied 8 months ago
Idon't have the recovery emails phone numbers for either one, but j do know my security questions
Customer reply replied 8 months ago
Are u gunna help me or not
Email technician: Josh, Computer Enthusiast replied 8 months ago

Actually, it is not a "dumb question" -- You can register your Yahoo account through Gmail as well.

Are you using the Google page or the Yahoo page?

Ask Your Own Email Question
Customer reply replied 8 months ago
What do u mean what am I using ? Right now in using chrome
Customer reply replied 8 months ago
I haven't been able to use either one
Email technician: Josh, Computer Enthusiast replied 8 months ago

Please view my previous reply

Ask Your Own Email Question
Customer reply replied 8 months ago
I don't understand
Customer reply replied 8 months ago
What page and I using?
Customer reply replied 8 months ago
Can u just call me(###) ###-####
Email technician: Josh, Computer Enthusiast replied 8 months ago

You can send a premium service request for a phone call if you would like to speak over the phone

Ask Your Own Email Question
Customer reply replied 8 months ago
Dude how long is thus gunna take I asker u what u need to do to recover my email and u haven't answered me at all,
Customer reply replied 8 months ago
His long is thus gunna take
Email technician: Josh, Computer Enthusiast replied 8 months ago

You can send a premium service request for a phone call if you would like to speak over the phone

Ask Your Own Email Question
Customer reply replied 8 months ago
No I paid u already on here so do your job stop f**king around and tell me what to do
Email technician: Josh, Computer Enthusiast replied 8 months ago

I have responded to your replies within a couple of minutes each time and you have not answered my questions regarding the issue. If you continue to use foul language, I will close the question.

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,735 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,715 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

682 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
Can't access my Gmail account. Forgot my password and don't
Can't access my Gmail account. Forgot my password ***** don't know month set up the account. Tried recovery but it says still can't confirm this is my account. … read more
John Castle
John Castle
BSC in Computing Network Management and Design
145 satisfied customers
I can't get into my account Gmail I tried everything I'm
I can't get into my account Gmail I tried everything I'm getting upset … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
My cellphone was lost to stolen last week in Greece. I just
My cellphone was lost to stolen last week in Greece. I just purchased a new iPgone 6S Plus and am trying to download my info from the cloud. I cannot find me id or perhaps from when it was set up on m… read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
51 satisfied customers
Lost all of my emails can't get back into account forgot
Lost all of my emails can't get back into account forgot password. … read more
VAMSI GOWDA
VAMSI GOWDA
b.tech
1 satisfied customers
I am in Costa Rica, left my computer in FL but have my
I am in Costa Rica, left my computer in FL but have my boyfriend's computer here. I cannot retrieve or get into my Microsoft acct to see my e-mails. Found out that we had forgotten to pay our ph bills… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I rrecently reset my password to my phone and have locke
I rrecently reset my password ***** my phone and have locke myself out and now i have lost all my data. is there a way retrive my lost data pictures, text messages, and phone numbers. … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
I have a LG phone that is locked, and do not know how it got
I have a LG phone that is locked, and do not know how it got locked. But it is asking for my gmail account which I cannot remember … read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
I have forgot my password need to reset it. I don't know. My
I have forgot my password ***** to reset it JA: Are you logged into your email account on any other devices? Customer: No JA: Do you have security questions or a phone number on file to help reset you… read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I lost all my data,My e-mail is and I cant remember my
I lost all my data,My e-mail is***@******.*** and I cant remember my password … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I forgot my pass word for my google g mail acct5. No just my
the phone number that I have for the account is the phon I lost … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
I don't have access to my gmail because i don't have the
I don't have access to my gmail because i don't have the recovery phone number anymore or and lost the password ***** the recovery email as well … read more
NELSONV VAGHESE
NELSONV VAGHESE
B.Tech Cumputer Science
17 satisfied customers
I lost my phone and lost my contacts, I wasted that if I
I lost my phone and lost my contacts, I wasted that if I remembered my gmail account and password ***** could retrieve the contacts I think my email address was***@******.*** or [email protected],om but… read more
arsufi2002
arsufi2002
Bachelor's Degree
322 satisfied customers
Forgot password on my Gmail account. Lost or forgot password
Forgot password ***** my Gmail account JA: Are you logged into your Gmail account on any other devices? Customer: No JA: Do you have security questions or a phone number on file to help reset your pas… read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I forgot my gmail password and no longer have or remember
I forgot my gmail password ***** no longer have or remember the number associated with my gmail please help … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
I forgot my password. No i recently bought a new phone and
no i recently bought a new phone and lost all my information … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
I do not remember my password for my account and the phone
I do not remember my password ***** my account and the phone number to verify is an old number and I cant remember it. My address is *************** … read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
I cannot access my gmail account. I do not remember my
I cannot access my gmail account. I do not remember my password ***** cannot get past through the e-mail account requested to send the reset password ***** I just set up a new account?… read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
Hello,i forget my password XXXXX my gmail account and i need
Hello,i forget my password XXXXX my gmail account and i need help to reset my password,i can't find a phone number to call, and i do not kwow who can help me to get in my emails. Yvonne.… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,715 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x