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Iost my password and the phone number that was linked to…

Customer Question
Hi, Iost my password...

Hi, Iost my password ***** the phone number that was linked to this account is no longer active

Technician's Assistant: Have you contacted anyone about your account?

E:***@******.***

Technician's Assistant: How long has this been going on with your Gmail account? What troubleshooting have you tried?

I have tried online but this is the first opportunity that i can do a chat online with my mums ipad i had 2 way authentication set up

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

No that is all, do you need any information to identify me?

Submitted: 8 months ago.Category: Email
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Answered in 18 minutes by:
11/21/2017
Email technician: Aparna Indresh,
 replied 8 months ago
Aparna Indresh
Category: Email
Satisfied Customers: 529
Experience: Engineer at Aparna Indresh
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Email technician: Aparna Indresh,
 replied 8 months ago

May i know if you have tried resetting your password?

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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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