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I forgot my passage, forgot my password for my gmail, yahoo,

Customer Question
I forgot my passage ...

I forgot my passage

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Forgot my password ***** my gmail

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

Yahoo

Technician's Assistant: What troubleshooting have you tried?

Not much not good at this

Submitted: 10 months ago.Category: Email
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Answered in 4 minutes by:
11/21/2017
Email technician: Karthik Nagarajan, Computer Engineer replied 10 months ago
Karthik Nagarajan
Karthik Nagarajan, Computer Engineer
Category: Email
Satisfied Customers: 519
Experience: Senior Engineer at CSS Corp
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Customer reply replied 10 months ago
Ok
Email technician: Karthik Nagarajan, Computer Engineer replied 10 months ago

It sounds like you are unable to access your yahoo account and you have forgotten your account password.

To reset your forgotten Yahoo! Mail password ***** restore access to your account:

  1. Open the Yahoo! Sign-in Helper ( https://login.yahoo.com/account/challenge/username?authMechanism=secondary&yid=&done=https%3A%2F%2Fwww.yahoo.com%2F&s=Qw--&sessionIndex=Qw-- ) page.
  2. Enter your Yahoo! Mail email address or your phone number. Tip: You don't have to include the "@yahoo.com" part of your email address.
  3. Click Continue. Yahoo! Mail's sign-in helper will now walk you through the options.

If you have a mobile number associated with the account and can access text messages received there:

  1. Click Yes, text me an Account Key under Do you have access to this phone?. If you're unable to receive or see text messages at that number, make sure you choose I don't have access to this phone so you get other options for resetting your forgotten Yahoo! Mail password.
  2. You'll receive an account key by text within a couple minutes. Enter it under Verify that you have this phone.
  3. Click Verify.

If you have a secondary email address associated with your Yahoo!

Mail account:

  1. Click Yes, send me an Account Key under Do you have access to this email?. If you suspect somebody may be reading your email or if you cannot receive messages at the address anymore, click I don't have access to this email instead.
  2. Type the account key you got by email under Verify that you have access to this email.
  3. Click Verify.

If you do not have access to either a secondary email address or phone number. Please let me know, So that we can try some other alternate solution. Thank you

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Karthik Nagarajan
Karthik Nagarajan
Karthik Nagarajan, Computer Engineer
Category: Email
Satisfied Customers: 519
519 Satisfied Customers
Experience: Senior Engineer at CSS Corp

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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