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I cannot get into my Yahoo email account no matter what I…

Customer Question
Second opinion] I cannot...

Second opinion] I cannot get into my Yahoo email account no matter what I try. I have tried every password ***** can remember & I do not have a mobile phone when they say they will send you a key account number.Please help as I have some important mails coming through

Technician's Assistant: How long has this been going on with your Yahoo account? What troubleshooting have you tried?

I have been through all their available help & it has been going on for a few months now.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I also need my contacts. Thank you.

Submitted: 7 months ago.Category: Email
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Answered in 4 hours by:
11/21/2017
Email technician: bbao, IT Consultant replied 7 months ago
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,811
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified
Can you list the questions asked by Yahoo during your password ***** process. Please do not go through a password ***** procedure again as it just gives more chance for Yahoo to completely block you. Just tell me what were the questions as you remember, as possible as you can. This will help me determine what actual situation it is. Thanks.
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bbao
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,811
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Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP

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