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It keeps telling me that my password doesn't match my email…

Customer Question
It keeps telling me...

It keeps telling me that my password *****'t match my email account....when I change the password ***** settings it doesn't take it..,you send me a verification code ...I enter it...then change the password ***** it still doesn't accept it?...

Technician's Assistant: Just to clarify, what email service provider are you using for this account?

Gmail

Technician's Assistant: How long has this been going on with your Gmail account? What troubleshooting have you tried?

Just since yesterday....I have on,y tried what I just sent you.....changing the password

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

No... I just want to check my emails in my gmail account

Submitted: 7 months ago.Category: Email
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Answered in 2 minutes by:
11/21/2017
Email technician: Richard, Email Systems Specialist replied 7 months ago
Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 47,167
Experience: Over 15 year experience in Email Systems and Programs
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

When were you last able to sign into your account?

Please let me know

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Category: Email
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