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This answer was rated:

I can receive email messages but I cannot send them.

JA: Just to clarify, what...
I can receive email messages but I cannot send them.
JA: Just to clarify, what email service provider are you using?
Customer: sbcglobal.net
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: Yahoo att sbcglobal.net
JA: How long has this been going on with your Yahoo account? What troubleshooting have you tried?
Customer: Two weeks. I get error message "Suspicious activity was detected."
JA: Anything else you want the Email Expert to know before I connect you?
Customer: No
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Answered in 3 minutes by:
11/21/2017
Sandy
Sandy, Computer Specialist
Category: Email
Satisfied Customers: 6,358
Experience: B.Tech, I have 10+ years of experience in fixing email issues.
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Hello! My name is Sandy.I'm reviewing your question now. Let's get started!
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May I know if you have changed the password ***** you start getting this message?

What program do you use to check your emails? Internet explorer, mozilla firefox, safari, outlook, outlook express, Windows Mail, Windows Live Mail or Thunderbird or other.

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Customer reply replied 22 days ago
I changed my password ***** but the problem came back. I am using an iPhone 6.

Please do the following:

A. Change your email account password ***** and make a strong password- a mix of special characters like *@#$

B. Check the recover email address associated this email address and remove it if you're not able to access it.

C. Please fill out this Yahoo(Yahoo manages the sbcglobal.net webmail account) recovery form once:

Click Me

Keep me posted.

I will be standing by.

And kindly take a second to rate my service(-OK or more-by(scrolling up) and clicking stars at the top of the page and choose Submit), that would be greatly appreciated.

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Customer reply replied 22 days ago
Please terminate this session.

I am ready to help you over the phone. Just provide me your contact number(landline or mobile.)

Sandy
Sandy, Computer Specialist
Category: Email
Satisfied Customers: 6,358
Experience: B.Tech, I have 10+ years of experience in fixing email issues.
Verified
Sandy and 87 other Email Specialists are ready to help you
Ask your own question now
Customer reply replied 22 days ago
I can’t continue. Please stop additional texts.
Ask Sandy Your Own Question
Sandy
Sandy
Sandy, Computer Specialist
Category: Email
Satisfied Customers: 6,358
6,358 Satisfied Customers
Experience: B.Tech, I have 10+ years of experience in fixing email issues.

Sandy is online now

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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