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I can’t receive my emails, [email protected], Today…

Customer Question
I can’t receive my...

I can’t receive my emails

Technician's Assistant: Just to clarify, what email service provider are you using?

Customer:***@******.***

Technician's Assistant: How long has this been going on with your Gmail account? What troubleshooting have you tried?

Today only

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

No thank you

Submitted: 7 months ago.Category: Email
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Customer reply replied 7 months ago
is the address that I’m not receiving emails
Answered in 5 minutes by:
11/21/2017
Email technician: Sandy, Computer Specialist replied 7 months ago
Sandy
Sandy, Computer Specialist
Category: Email
Satisfied Customers: 6,883
Experience: B.Tech, I have 10+ years of experience in fixing email issues.
Verified

Hello! My name is Sandy.I'm reviewing your question now. Let's get started!
Please add this page to bookmarks or favorites.

Ask Your Own Email Question
Email technician: Sandy, Computer Specialist replied 7 months ago

First of all, please login into your webmail account:

http://gmail.com

Send out a test email to yourself by typing your email address into the "To" section and then check if you receiv that into Inbox or not.

If not, please please delete/remove the filters by clicking the link given below:

https://mail.google.com/mail/u/0/#settings/filters

And then again send out a test email to yourself and check if you receive that or not.

Keep me posted.

I will be standing by.

Ask Your Own Email Question
Email technician: Sandy, Computer Specialist replied 7 months ago

First of all, please login into your webmail account:

http://gmail.com
Send out a test email to yourself by typing your email address into the "To" section and then check if you receiv that into Inbox or not.

If you do not receive any email, please delete/remove the filters under the link given below:
https://mail.google.com/mail/u/0/#settings/filters

And then again send out a test email to yourself and check if you receive that or not.

Keep me posted.
I will be standing by.

Ask Your Own Email Question
Customer reply replied 7 months ago
I’ve tried that 3 times and still not receiving
Email technician: Sandy, Computer Specialist replied 7 months ago

What program do you use to check your emails? Internet explorer, mozilla firefox, safari, outlook, outlook express, Windows Mail, Windows Live Mail or Thunderbird or other.

Ask Your Own Email Question
Customer reply replied 7 months ago
I’ve already paid $5 and still not fixed
Email technician: Sandy, Computer Specialist replied 7 months ago

I will provide you all the steps to fix it.

Ask Your Own Email Question
Email technician: Sandy, Computer Specialist replied 7 months ago

May I know if you have changed your password ***** not.

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Customer reply replied 7 months ago
Please provide the steps
Customer reply replied 7 months ago
Password ***** ***** the same
Email technician: Sandy, Computer Specialist replied 7 months ago

Please change your gmail account password.

Click the link:

https://accounts.google.com/b/0/EditPasswd?hl=en

Ask Your Own Email Question
Email technician: Sandy, Computer Specialist replied 7 months ago

Please reset your email account password

And then send out a test email to yourself and check if you receive that or not.

Else, I will help you over the phone or secure remote session.

Thank you.

Keep me posted.

I will be standing by.

Ask Your Own Email Question
Email technician: Sandy, Computer Specialist replied 7 months ago

May I know if you're able to reset your password. Else, please enter your landline or mobile. I will call you directly. Thank you, ***** *****

Ask Your Own Email Question
Email technician: Sandy, Computer Specialist replied 7 months ago

May I know if you're able to reset your password. Else, please enter your landline or mobile. I will call you directly. Thank you, ***** *****

Ask Your Own Email Question
Email technician: Sandy, Computer Specialist replied 7 months ago

Hi,

I'm following up with you to see how everything is going.

Do you still need help with this? I will call you directly over the phone.

If yes, please let me know.

And kindly if you can take a second to rate my service(-OK or more-by clicking stars at the top of the page and choose submit) to compensate me for my work, work and efforts, that would be greatly appreciated

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Sandy
Sandy
Sandy, Computer Specialist
Category: Email
Satisfied Customers: 6,883
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Experience: B.Tech, I have 10+ years of experience in fixing email issues.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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