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I have lost the AOL Gold I used to have. It disappeared. I

Customer Question
I have lost the AOL...
I have lost the AOL Gold I used to have. It disappeared.
JA: How long has this been going on with your Aol account? What troubleshooting have you tried?
Customer: I lost it 21 days ago. I have looked at Programs but it is not there. Have had it for several months. +
JA: Anything else you want the Email Expert to know before I connect you?
Customer: Not 21 days. 2 days.
Submitted: 24 days ago.Category: Email
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Answered in 5 minutes by:
11/20/2017
Email technician: Viet - Email Tech, Computer Support Specialist replied 24 days ago
Viet - Email Tech
Viet - Email Tech, Computer Support Specialist
Category: Email
Satisfied Customers: 38,668
Experience: Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
Verified

Hi,
I'm sorry about the issue. Did you subscribe to AOL Gold?
Do you have Windows xp, vista, or 7, 8, 10, or Mac computer?
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you.

Ask Your Own Email Question
Email technician: Viet - Email Tech, Computer Support Specialist replied 24 days ago

What's the make / model of your computer?

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Email technician: Viet - Email Tech, Computer Support Specialist replied 23 days ago

Is your AOL email address currently working at the AOL.com website?

It looks like you are not there. We can schedule another time.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

Ask Your Own Email Question
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,054
2,054 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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