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I tried to send an e-card through "Jacquie Lawson E-cards a…

Customer Question
I tried to send...

I tried to send an e-card through "Jacquie Lawson E-cards a few days ago to be delivered today, November 20, but it wasn't delivered. I sent the same e-card today (11/20), but it bounced back. Can you help?

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Gmail

Technician's Assistant: How long has this been going on with your Gmail account? What troubleshooting have you tried?

I contacted the company, but have yet to hear from them.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I sent an e-card to my friend last year through this same company, and it worked fine. I don't understand.

Technician's Assistant: What confuses you?

See above.

Submitted: 8 months ago.Category: Email
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Answered in 4 minutes by:
11/20/2017
Email technician: Richard, Email Systems Specialist replied 8 months ago
Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 47,276
Experience: Over 15 year experience in Email Systems and Programs
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

When it bounced back you will have an error message in the email

Can you tell me what this was please?

Thank you

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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