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I want to change the email address, the password, the user…

Customer Question
I want to change...

I want to change the email address, the password, the user id and the security question for my account

Technician's Assistant: Just to clarify, what email service provider are you using for this account?

I'm not sure. We use time warner for one email and google for our google account. I only want to change my google account

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Gmail

Technician's Assistant: How long has this been going on with your Gmail account? What troubleshooting have you tried?

None. I just want to change my user name, password, gmail account and user id: 1. for example want my password ***** be "mazzolilaurie65"; 2. I want my username to be "i am alive"; 3. I want my google account to be "***@******.***"

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Just those very important things. I need those changed as soon as possible.

Submitted: 9 months ago.Category: Email
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Answered in 3 minutes by:
11/20/2017
Email technician: Chris L., Support Specialist replied 9 months ago
Chris L.
Chris L., Support Specialist
Category: Email
Satisfied Customers: 5,843
Experience: Certified Email Expert with over 10 years experience.
Verified

Hello my name is ***** ***** I will be happy to assist you.

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Email technician: Chris L., Support Specialist replied 9 months ago

Your actual gmail address cannot be changed. So for example if you address is***@******.*** you cannot change it to***@******.***. The other things you can change and I will provide you instructions in a moment.

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Customer reply replied 9 months ago
Therefore none of this will work so I will not need your services thank you very much. Please do not contact me again
Email technician: Chris L., Support Specialist replied 9 months ago

You can change all of those things aside from the address. If you want the address to be different you would need to make a new account.

Just go to this link: https://myaccount.google.com/privacy#personalinfo

To change your name click on name.

To change your password ***** other security information click sign in and security on the left.

My goal is to give you the best experience possible! I hope I have earned a 5 star rating! Please remember to rate my service by selecting the 5 stars at the top of the screen before you leave today to finish. If you need more assistance, please use the reply box and let me know.

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Chris L.
Chris L.
Chris L., Support Specialist
Category: Email
Satisfied Customers: 5,843
5,843 Satisfied Customers
Experience: Certified Email Expert with over 10 years experience.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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