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I am trying to buy a hockey package it keeps saying i want…

Customer Question
I am trying to...

I am trying to buy a hockey package it keeps saying i want to watch tulsa oiler games

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Gmail

Technician's Assistant: How long has this been going on with your Gmail account? What troubleshooting have you tried?

I have not been using computer for months

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Icannot seem to get set up

Submitted: 8 months ago.Category: Email
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Answered in 2 minutes by:
11/19/2017
Email technician: Jess M., Computer Support Specialist replied 8 months ago
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
Experience: Computer Software Support Specialist for more than 10 years
Verified

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.
I am very sorry about your issues. Few things first:

  1. Are you using a Windows computer or a Mac?
  2. What website URL did you use where you are having trouble?

Please let me know by replying to me here so that I can help you further.
Best regards,
Jess

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Customer reply replied 8 months ago
I awhat would that cost?m using sask tel network, windows
Email technician: Jess M., Computer Support Specialist replied 8 months ago

Thank you for writing back with that information. From my end, I can see that you paid a deposit of $47.

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Customer reply replied 8 months ago
I thought they said 5.00
Email technician: Jess M., Computer Support Specialist replied 8 months ago

I am very sorry for the confusion. The 5 that you mentioned was just an initial deposit but the actual cost of your question and all of the questions posted on our site is more than $5. From my end I can see it is 47.

We guarantee our service and you can always get your money back. Here is the link about refunding if you do not wish to continue:

ww2.justanswer.com/help/how-can-i-request-refund

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Customer reply replied 8 months ago
I do not want help
Email technician: Jess M., Computer Support Specialist replied 8 months ago

Ok. Thank you.

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Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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