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My Google contacts have vanished. Gmail. Abou t6 weeks ago.

Customer Question
Second opinion] My Google...

Second opinion] My Google contacts have vanished

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Gmail

Technician's Assistant: How long has this been going on with your Gmail account? What troubleshooting have you tried?

Abou t6 weeks ago

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

YES MY PRIMARY ACC should be***@******.***

Submitted: 8 months ago.Category: Email
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Answered in 24 minutes by:
11/19/2017
Email technician: Jess M., Computer Support Specialist replied 8 months ago
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
Experience: Computer Software Support Specialist for more than 10 years
Verified

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.
I am very sorry about your issues. Few things first:

  1. Are you using a Windows computer or a Mac?
  2. How do you access your Gmail account? Are you using a web browser like Internet Explorer, Chrome or Firefox? Or are you using an email program like MS Outlook 2016?
  3. Is your Gmail account NOT ending with @gmail.com? Is it the custom domain @spin.net.au?

Please let me know by replying to me here so that I can help you further.
Best regards,
Jess

Ask Your Own Email Question
Customer reply replied 8 months ago
I am using Gmail.com
Email technician: Jess M., Computer Support Specialist replied 8 months ago
  1. Are you using a Windows computer or a Mac?
  2. How do you access your Gmail account? Are you using a web browser like Internet Explorer, Chrome or Firefox? Or are you using an email program like MS Outlook 2016?
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Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

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