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I can send out, but since about 3:30 this afternoon, it does…

I can send out...

I can send out, but since about 3:30 this afternoon, it does not come in

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

AOL

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

Web - I have desktop (MacBook Pro). It's Firefox or Safari

Technician's Assistant: What troubleshooting have you tried?

"rebuild"

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I can't verify my "current" password ***** so I never get any further in trying to fix things

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Customer reply replied 8 months ago
Might some answer be coming here soon?
Answered in 1 hour by:
11/19/2017
Sandy
Sandy, Computer Specialist
Category: Email
Satisfied Customers: 6,884
Experience: B.Tech, I have 10+ years of experience in fixing email issues.
Verified

Hello! My name is Sandy.I'm reviewing your question now. Let's get started!
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Ask Your Own Email Question

In this case, I suggest you to reset your AOL email account password ***** create a new password.

And then use the new password *****

Click the link and then follow the steps.
https://i.aol.com/account/password/start
Once you create new password, please login using this new password.

Keep me posted.

I will be standing by.

Ask Your Own Email Question
Customer reply replied 8 months ago
AOL "cannot respond now".
Also, this is going to be the same path I went down to no avail before -
we get to my "current password" and I am not able to satisfy them though I have it noted here.
Customer reply replied 8 months ago
I do not want to put you on connection - so thanks. but no. Meanwhile, I trust it is clear that while I will pay for your help, I am *not* subscribing to the offered year=round service!
Thanks anyway.

No need for subscription or remote support.

I am helping you in the question and answer session.

Ask Your Own Email Question

I will help you over the phone support. Please provide me your contact number(landline or mobile.)

Ask Your Own Email Question

Okay, I'm calling you now.

Ask Your Own Email Question

Click the link and then follow the steps.
https://i.aol.com/account/password/start

Sandy
Sandy, Computer Specialist
Category: Email
Satisfied Customers: 6,884
Experience: B.Tech, I have 10+ years of experience in fixing email issues.
Verified
Sandy and 87 other Email Specialists are ready to help you
Ask your own question now
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Sandy
Sandy
Sandy, Computer Specialist
Category: Email
Satisfied Customers: 6,884
6,884 Satisfied Customers
Experience: B.Tech, I have 10+ years of experience in fixing email issues.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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