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The site asks for a new password every time I try to use it…

Customer Question
The site asks for...

The site asks for a new password ***** time I try to use it then it rejects it every time

Technician's Assistant: When did you last reset your username and password?

It won't accept my effort.

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Isn't Aol I don't remember

Technician's Assistant: How long has this been going on with your Aol account? What troubleshooting have you tried?

It's been going on for months, now it does not accept anything I don't know much about trouble. I paid $ 85.00 yesterday to an internet site they made it work for a couple hours.

Submitted: 10 months ago.Category: Email
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Answered in 5 minutes by:
11/18/2017
Email technician: Bryan, Computer Support Specialist replied 10 months ago
Bryan
Bryan, Computer Support Specialist
Category: Email
Satisfied Customers: 13,092
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
Verified

Hello. Thank you for your question. My name is ***** ***** I will do my best to assist you today.

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Email technician: Bryan, Computer Support Specialist replied 10 months ago

Just to clarify, what's the email address that you are having this issue with?

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Category: Email
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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