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I have two accounts. Yesterday was my birthday and I was…

Customer Question
I have two accounts...

I have two accounts. Yesterday was my birthday and I was informed by my daughter that several people commented on my site. However I got none. How do I eliminate one account?

Technician's Assistant: Have you contacted anyone about your account?

My daughter.

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

Web browser

Technician's Assistant: What troubleshooting have you tried?

None

Submitted: 9 months ago.Category: Email
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Answered in 1 minute by:
11/17/2017
Email technician: Jess M., Computer Support Specialist replied 9 months ago
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
Experience: Computer Software Support Specialist for more than 10 years
Verified

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.
I am very sorry about your issues. Few things first:

  1. Are you using a Windows computer or a Mac?
  2. Which account are you referring to? Is it Facebook?

Please let me know by replying to me here so that I can help you further.
Best regards,
Jess

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Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

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