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My inbox doesnt register messages as read... Gmail. It

Customer Question
My inbox doesnt register...

My inbox doesnt register messages as read...

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Gmail

Technician's Assistant: How long has this been going on with your Gmail account? What troubleshooting have you tried?

It started 2 weeks ago when I was traveling overseas. I had my iPhone and iPad and it occurred on both devices...

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I went to apple genius bar and they reset which didn't help

Submitted: 8 months ago.Category: Email
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Answered in 1 minute by:
11/17/2017
Email technician: Richard, Email Systems Specialist replied 8 months ago
Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 47,275
Experience: Over 15 year experience in Email Systems and Programs
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you

When you say Read, do you mean they remain as bold the entire time in your inbox?

Please let me know

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Jess M.
Jess M., Computer Support Specialist
Category: Email
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