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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2804
Experience:  Computer Software Support Specialist for more than 10 years
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My inbox doesnt register messages as read... Gmail. It

Customer Question

my inbox doesnt register messages as read...
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: Gmail
JA: How long has this been going on with your Gmail account? What troubleshooting have you tried?
Customer: It started 2 weeks ago when I was traveling overseas. I had my iPhone and iPad and it occurred on both devices...
JA: Anything else you want the Email Expert to know before I connect you?
Customer: I went to apple genius bar and they reset which didn't help
Submitted: 1 year ago.
Category: Email
Expert:  Richard replied 1 year ago.

Thank you for your question. My name is ***** ***** I look forward to assisting you

When you say Read, do you mean they remain as bold the entire time in your inbox?

Please let me know