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I can not acess comcast email on my Mac. I am not sure My…

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I can not acess...

I can not acess comcast email on my Mac

Technician's Assistant: What Operating System (OS) are you running on your Mac?

I am not sure My computer is about 7 years old

Technician's Assistant: When did you purchase your Apple? What troubleshooting have you tried?

January 2010...I haven't tried muchas I am not very computer savy

Submitted: 10 months ago.Category: Email
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Answered in 5 minutes by:
11/16/2017
Email technician: Bryan, Computer Support Specialist replied 10 months ago
Bryan
Bryan, Computer Support Specialist
Category: Email
Satisfied Customers: 13,092
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
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Hello. Thank you for your question. My name is ***** ***** I will do my best to assist you today.

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Email technician: Bryan, Computer Support Specialist replied 10 months ago

Just to clarify, when did this email issue start? Are you using the Mail app on the Mac now?

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