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Why am I not getting e mail. 1st my I pad quit getting mail,

Customer Question
Why am I not...

Why am I not getting e mail. 1st my I pad quit getting mail, then my I pad, and just today my computer ?***@******.***. Text or phone at(###) ###-####

Technician's Assistant: Just to clarify, what's the make and model of your machine, and what operating system are you running?

Why am I no longer getting e mail. 1st my I pad then my I phone then computer all stopped getting e mail***@******.***. No e mail so text or call to(###) ###-#### Please!

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Compuserve

Technician's Assistant: How long has this been going on with your email account? What troubleshooting have you tried?

Just in the last week.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I have a I phone, a I pad Air, and a 6 month old h p computer.

Submitted: 8 months ago.Category: Email
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Answered in 2 hours by:
11/16/2017
Email technician: Jason Jones, Computer Technician replied 8 months ago
Jason Jones
Jason Jones, Computer Technician
Category: Email
Satisfied Customers: 19,222
Experience: 10+ years of work experience.
Verified

Hello,
I look forward to helping you today.

I must ask a question or two before we begin. Thank you in advance for taking the time to answer.

Which program do you use to access your email (Outlook, Mac Mail, Entourage, Internet Explorer, Firefox, etc)?

Thank you,
Jason

P.S. If you do not know the answers to any of my questions or are confused about something, please let me know by replying on this page.

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Category: Email
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