Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

I do not know what happened, It was working fine last night…

Customer Question
I do not know...

I do not know what happened, It was working fine last night at 6:47. Then, after 9:00 pm. it would not open. This morning it still will not open up so that I can read the messages.

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Gmail.

Technician's Assistant: How long has this been going on with your Gmail account? What troubleshooting have you tried?

Since 6"

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

It has been taking quite a while to open for the past two to three days.

Submitted: 8 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 5 minutes by:
11/16/2017
Email technician: Richard, Email Systems Specialist replied 8 months ago
Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 47,276
Experience: Over 15 year experience in Email Systems and Programs
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Is the issue the Kindle will not start up correctly?

Please let me know

Thank you

Ask Your Own Email Question
Customer reply replied 8 months ago
no
Are you saying you cannot fix the issue with my email? I said nothing about a Kindle.
Email technician: Richard, Email Systems Specialist replied 8 months ago

No, I am asking you what is not working? As you have not specified this sorry, only that It was not working, what is it?

Ask Your Own Email Question
Customer reply replied 8 months ago
I said my two email accounts***@******.*** and***@******.*** are not opening so that I able to retrieve messages.
Email technician: Richard, Email Systems Specialist replied 8 months ago

What exactly happens when you try to open them? What error do you get?

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,735 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,715 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

682 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
I lost all of my inbox emails. I don't know how it happened.
I lost all of my inbox emails. I don't know how it happened. How can I retrieve my emails? … read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
Following up on this last issue which you resolved it left
Following up on this last issue which you resolved it left me with a duplicate of each of my two comcast.net e-mail addresses. I'd like to remove these duplicates . Please assist. Thank you, Chad ***… read more
Kamil Anwar
Kamil Anwar
Exchange & Email Consultant
Bachelor's Degree
1,735 satisfied customers
I sent an email to a group and got the nessage that it had
I sent an email to a group and got the nessage that it had been 'truncated'. what does this mean? … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I have been having problems with signing in when it comes
I have been having problems with signing in when it comes time to resign in my AT&T email. I need some help in transferring my email from***@******.*** to [email protected] … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
You have reached the limit for sending gmail. That is the
That is the message. I can not sent 1 email of any kind, to a single person, to myself. I can not send emails to any one of my groups. Last 48 hours, although it might have started a little earlier in both … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Our primary email is msn.com and for past few weeks batches
Our primary email is msn.com and for past few weeks batches of emails are being changed from unread to read without us using the account. Most obvious are the ones that happen over night. The emails c… read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,343 satisfied customers
My brother had a stroke March of this year. He is now almost
My brother had a stroke March of this year. He is now almost blind and it scrambled his brain. I have set up a gmail email account for him (*****@******.***). This account is not receiving emails that… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
I cannot access my gmail. It all began when a note in a
I cannot access my gmail. It all began when a note in a square asked for my email. It rejected , but did accept , which I had changed to gmail at least two years ago. I am not very savvy when it comes… read more
PC_Wizzard
PC_Wizzard
IT Technician
44 satisfied customers
Computer EMR in office has been updated and Cannot access
computer EMR in office has been updated and Cannot access E-mail address has been set up about 5 years ago and staff cannot remember password … read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
I need help!! I deleted three of my very important emails yesterday
I need help!! I deleted three of my very important emails yesterday and also emptied the deleted items folder. Please help me.… read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
I have no problem getting email via my Gmail account. But
I have no problem getting email via my Gmail account. But I cannot get or send email via my mail App on my iPhone or MacBook for certain times during the day. For the last 8 days my email stops workin… read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
For Ehabtutor only. My question concerns Google accounts,
Attachment: 2014-10-04_032659_dear_ehabtutor.docx For Ehabtutor only. My question concerns Google accounts, maintaining the Google calendar, and initiating Group lists for gmail. See attachment. It is… read more
ehabtutor
ehabtutor
C.E.O
Bachelor\u0027s Degree
12 satisfied customers
Four days ago, my email address was infected because I
Four days ago, my email address was infected because I clicked on a bad link (Google Drive scam). Since then, my email address has been sending out this same bad email. I have done everything that gma… read more
Dustin
Dustin
Support Technician
2,887 satisfied customers
Hello, Beginning Friday, Nov. 8th, I have not been able to
Hello, Beginning Friday, Nov. 8th, I have not been able to SEND email, either an original message or most commonly, in answering an email I received. Here is the message I keep getting in a box that p… read more
Bryan
Bryan
735 satisfied customers
I get a message - Application failed after sending last email
I get a message - Application failed after sending last email and the window keeps closing down.… read more
Jeremy
Jeremy
7 satisfied customers
My email will not come on after restting it at 8:00
My email will not come on after restting it at 8:00 AM today. It is now 5:00 PM. Please help. George xxxxx… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I have been hacked. Friends are calling and telling me. It
I have been hacked. Friends are calling and telling me. It happened not long ago, too. I changed my password XXXXX now they have stolen my contact list. I have no messages or email addresses from befo… read more
Frederick S
Frederick S
Computer Specialist
High School or GED
701 satisfied customers
My wife, Nancye Clayton uses GMAIL, her user name [email protected] Home
My wife, Nancye Clayton uses GMAIL, her user name [email protected] Home Phone number is: XXX-XXX-XXXX Last night 12/22 at 6:00pm her folders were all in place and had her saved emails with pictures an… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x