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My emails won't come in. Thunderbird. Through my desktop…

Customer Question
My emails won't come...

My emails won't come in

Technician's Assistant: Just to clarify, what email service provider are you using?

Thunderbird

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

Through my desktop computer

Technician's Assistant: What troubleshooting have you tried?

I contacted gotalk (club Telco) and they confirmed that my sent emails were going to them. I can get the emails on my laptop through thunderbird, and can get the emails on my desktop through my email.com. I wonder if i have excess email storage on my desktop?

Submitted: 8 months ago.Category: Email
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Answered in 5 minutes by:
11/16/2017
Email technician: Jason Jones, Computer Technician replied 8 months ago
Jason Jones
Jason Jones, Computer Technician
Category: Email
Satisfied Customers: 19,276
Experience: 10+ years of work experience.
Verified

Hello,
I am the person that will be helping you today.

I must ask a question or two before we begin. Before we begin, please, understand that responding to my questions does not cost more. Also, me responding does not cost more.

Who is your e-mail provider? Please, do not enter your full email address. If you do that, it will be blocked. For that reason, please tell me what comes after the @ sign.

Thank you,
Jason

P.S. If you do not know the answers to any of my questions or are confused about something, please let me know by replying on this page.

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Customer reply replied 8 months ago
gotalk.net.au
Customer reply replied 8 months ago
i do not want you on my computer, do not take $5 out of my credit card, or I will report you to the authorities. I will fix the problem myself, by switching from thunderbird to bigpond, where I can talk to a person instead of a machine.
Email technician: Jason Jones, Computer Technician replied 8 months ago

I am not a machine. I am a person. I will send in your refund request.

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Customer reply replied 8 months ago
Thank you
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