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I contacted your company about an hour ago. Can you you hook
Pearl, I contacted your company about an hour ago. Can you you hook me up with a specialist. I'm ready to chance the $5.00 now to get some help. … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
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I received a message from my internet provider, who told me
Hello -- I received a message from my internet provider, who told me I needed to change my email settings in order for them to provide faster service and increase storage capacity for their customers.… read more
Bryan
Bryan
IT Consultant
10,911 satisfied customers
Last night had to reset my computer and lost all my
Good Morning. last night had to reset my computer and lost all my thunderbird email that was sitting in my inbox and in all my folders. I am just wondering if there is some way of recovering all of th… read more
Josh
Josh
It Support Specialist
Associate Degree
7,352 satisfied customers
My ISP changed server settings and now I cannot send or
My ISP changed server settings and now I cannot send or receive email through Thunderbird … read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,857 satisfied customers
Repeating again. Was wondering why I don't have to give my
Repeating again. Was wondering why I don't have to give my password ***** I first turn on the computer. I always had to do that. This AOL. is getting nutty and I dislike that Desk Top Gold. I miss Clu… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
We have had a change over of email server and the Mozilla
We have had a change over of email server and the Mozilla thunderbird is saying the file is inaccessible or has no profile available … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,804 satisfied customers
We have been using Firefox & Thunderbird for many years and
We have been using Firefox & Thunderbird for many years and with Telstra as ISP for about 7 years. Just recently I have not been able to access email properly. Some comes through OK other not. I can n… read more
bbao
bbao
Freelance IT Consultant
93 satisfied customers
I'm using Thunderbird 52.1.1 and since yesterday morning
I'm using Thunderbird 52.1.1 and since yesterday morning have been unable to download any emails. I can send, but not receive. … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,804 satisfied customers
Merly wonderful mozilla thunderbird has ceased allowing
merly wonderful mozilla thunderbird has ceased allowing receipt of ANY emails for the main or sub accounts; I contacted ATT and they changed my passwords but stll nothing. Can you send help? Is this T… read more
Bryan
Bryan
IT Consultant
10,911 satisfied customers
I'm new to laptops; how do I place a shortcut of Thunderbird
Hi, I'm new to laptops; how do I place a shortcut of Thunderbird on the desktop? When I dragged the icon to the desktop the entire web page appeared. … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,889 satisfied customers
My computer crashed and they had to reinstall Windows 10. It
My computer crashed and they had to reinstall Windows 10. It defaults everything, so I lost my Thunderbird for emails. This includes my contact list. How can I get Thunderbird back onto the desktop an… read more
Dan
Dan
IT/Broadcast Engineer
Bachelor's Degree
1,701 satisfied customers
My storage quota was exceeded without my awareness. What
My storage quota was exceeded without my awareness. What happens to the emails I sent and the emails that were sent to me? Can either be recovered? Unfortunately, Outlook does not give any notice the … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,889 satisfied customers
Is there ANY way to migrate Thunderbird to Outlook? Even
Is there ANY way to migrate Thunderbird to Outlook? Even going through Yahoo or something? Outlook seems to have no way to Export. I also need to migrate Lightening Calendar (in Thunderbird). Tried to… read more
Kamil Anwar
Kamil Anwar
Exchange & Email Consultant
Bachelor's Degree
1,765 satisfied customers
Thanks help yesterday. I have another question. How can I
Richard,Thanks for your help yesterday. I have another question. How can I email pictures on Windows 10 from my email A/C Mozilla Thunderbird to my email recipients so they receive them already opened… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
1,885 satisfied customers
How can I restore the ability to send emails using Thunderbird.
How can I restore the ability to send emails using Thunderbird. As of, I think, about three weeks to a month ago I can no longer send emails. I can still receive them. My internet service provider is … read more
Bryan
Bryan
IT Consultant
10,911 satisfied customers
Thunderbird is not working properly on both desktop and laptop;
Thunderbird is not working properly on both desktop and laptop; need to repair and synchronize with IMAP folders. On laptop program no longer will delete messages or store them in send box. On desktop… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,101 satisfied customers
Jess: I would like to know how to transfer by Eudora e-mail
Jess: I would like to know how to transfer by Eudora e-mail Program to Mozilla Thunderbird e-mail program on my XP computer and then have it transfered to my Windows 8.1 Operating System… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,804 satisfied customers
Hello, I am having Thunderbird issues. I upgraded a computer
Hello, I am having Thunderbird issues. I upgraded a computer from xp to windows 7 and copied over the files using Mozbackup, but this failed to copy anything. When I tried to restore the profile, the … read more
Dustin
Dustin
Support Technician
8,066 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.
Jess M.

Jess M.

Email technician

Computer Software Support Specialist for more than 10 years

2804 Satisfied Customers

Pearl avatarPearl, Assistant

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Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,804 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,765 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,718 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

686 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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