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Outlook Synchronization with Smart Phone is not working.

Customer Question
Outlook Synchronization with Smart...

Outlook Synchronization with Smart Phone is not working. None of my passwords are working.

Technician's Assistant: How long has this been an issue?

About 2 months.

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

Desk Top Computer and Smart Phone

Technician's Assistant: What troubleshooting have you tried?

I haven't tried any because it keep wanting me to give them a correct password. I have changed the password ***** times and I always get the same response. . . Change your password.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I am having a difficult time in the market place because Outlook refuses to let me attach pdf files. I am starting to using my Gmail account more and more.

Submitted: 10 months ago.Category: Email
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Answered in 5 minutes by:
11/15/2017
Email technician: Kris Rodgers, IT Manager replied 10 months ago
Kris Rodgers
Kris Rodgers, IT Manager
Category: Email
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
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