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I forgot my password. I brought a new phone actually. I
Hi I forgot my password JA: Are you logged into your email account on any other devices? Customer: Yes I brought a new phone actually JA: Do you have security questions or a phone number on file to he… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,804 satisfied customers
I have not been able to update my emails since yesterday.
I have not been able to update my emails since yesterday … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,804 satisfied customers
I forgot my passwoed I'm setting up a new laptop and all my
I forgot my passwoed I'm setting up a new laptop and all my passwords are in google chrome autmaticly so I forgot were I wrote them down … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,804 satisfied customers
In the middle of the afternoon I suddenly realized I was not
In the middle of the afternoon I suddenly realized I was not getting any emails. So I tried sending myself an email. That did not work. I got the message that my user name and password ***** not match… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,804 satisfied customers
It's my husbands email he uses for his business. We have had
It's my husbands email he uses for his business. We have had continuous problems with ATT trying to keep his email working. It is very important to keep the same email***@******.***. His password ****… read more
Josh
Josh
Computer Enthusiast
23,156 satisfied customers
I am having trouble accessing my Microsoft Gmail account on
I am having trouble accessing my Microsoft Gmail account on my cell phone. The procedure tells me to enter the number that it gives me. When I do that it continueously tells me the number is ***** cor… read more
Josh
Josh
Computer Enthusiast
23,156 satisfied customers
I had trouble with my hotmail account while I was overseas.
I had trouble with my hotmail account while I was overseas. After re verification and change of password ***** starting working. Since home I can receive but not send emails. I get a message that tell… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,804 satisfied customers
I cannot remember password, I have gone thru the steps and
I cannot remember password, I have gone thru the steps and had 6 digit security code sent to another email acct, put that 6 digits in and was sent msg say they still couldn't verify it was my account … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,804 satisfied customers
I changed my password and tried to change the phone things
i changed my password ***** tried to change the phone things go to but it could not i am going through a deivorce and the phone is hers i can't remember when i opened the account and i cant sign in … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,804 satisfied customers
My gmail has been blocked can you help. 2 weeks. Phone or
Hi JA: Hi. How can we help? Customer: My gmail has been blocked can you help JA: How long have you had this issue with your Gmail account? Customer: 2 weeks JA: How do you access your email most often… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,804 satisfied customers
Forgot password to sign in, I have been to reset my password
I have been to reset my password ***** a couple of days but I can't … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,804 satisfied customers
I have two gmail accounts, both loaded onto an iPad. When I.
I have two gmail accounts, both loaded onto an iPad. When I. Try to go to mail, the iPad sys the passwords or ids don't match. When I go to google recovery and enter the same information, it tells me … read more
sandy
sandy
Technical Specialist
B.Tech
2,498 satisfied customers
I just changed my password ***** my I Messages and my phone number
I just changed my password ***** my I Messages and my phone number disappeared from The way to sent and receive I messages. Instead, my email addresses are there. How do I re add my phone number as my… read more
GeekGal
GeekGal
IT Director
Bachelors Degree
990 satisfied customers
Went on windows 10 just a hour ago. bill.verm @yahoo.com;my
went on windows 10 just a hour ago. bill.verm @yahoo.com;my mane computer with windows 10 will not let me in to the computer. asks for password,I put in my password ***** says I can't sign in .Can not… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,804 satisfied customers
A couple of days ago I downloaded your google app on my iPad
Hi. A couple of days ago I downloaded your google app on my iPad (I already had one on my phone) unfortunately I signed in on it (I ignored this part on my phone) I put in my email address and put in … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,804 satisfied customers
I signed up several years ago. Suddenly, several years ago
I signed up for Skype several years ago. Suddenly, several years ago the icon disappeared. So I tried going to the web site and tried to sign in using my name and password. Several times since I have … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,804 satisfied customers
I am a guest on my spouses computer. billy *****@******.***.
I am a guest on my spouses computer. billy B *****@******.***. I HAVE FORGOTTEN MY passwords on *****@******.*** and *****@******.***. I can probably answer your security questions on my two email slo… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,804 satisfied customers
My son created a Gmail account on Wednesday 7 January 2014
My son created a Gmail account on Wednesday 7 January 2014 and cannot remember his password. We have tried the questionnaire to reset password ***** the answers were not satisfactory. Is there anyway … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,804 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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