Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

I set up a second gmail account ([email protected]) earlier…

Customer Question
I set up a...

I set up a second gmail account (*****@******.***) earlier today. First is***@******.***. Now I can't seem to access new account. Won't accept password

Technician's Assistant: How long has this been going on with your Gmail account? What troubleshooting have you tried?

This afternoon and tonight. Haven't tried a lot of troubleshooting as I am a relatively low-tech person. Have a Mac Book Air and have tried to access account via mail on the toolbar.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Don't think so

Submitted: 8 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 1 minute by:
11/15/2017
Email technician: Harold Hanna, Engineer replied 8 months ago
Harold Hanna
Harold Hanna, Engineer
Category: Email
Satisfied Customers: 337
Experience: Sr System Administrator at General Dynamics
Verified

Hello how are you this evening. Did you create your new email account with a recovery email, phone number, or secret question options?

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,735 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,715 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

682 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
I had a relative set up a new gmail account for me and they
I had a relative set up a new gmail account for me and they have all my personal information, therefore, I need to change my password ***** any other stuff you think I should change. … read more
Jinsmn
Jinsmn
Systems Administrator
Diplom
1,260 satisfied customers
I have lost my most recent email, and when I put in an older
I have lost my most recent email, and when I put in an older email, it asks me for security words, then drops me saying I have tried too many times. Write back in a few hours. I did wait about 5 hours… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Error code 0x80070003. Email (gmail) Web browser. Everything
everything i could find. sorry...very frustrated. will not update the email on my pc, but the ipad is fine. tells me the account setting are out of date. changed my password ***** still won't sync. … read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
Unable to send email. I get the message: 'The connection to
Unable to send email. I get the message: 'The connection to host stmp.gmail.com on port 587 failed.' How do I correct this? It seems I can receive mail sometimes … read more
Sudipto
Sudipto
Computer Hardware Engineer
High School or GED
3,939 satisfied customers
When I click the little house on upper left screen the email
When I click the little house on upper left screen the email only flashes for a second and then moves on?? … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I need to recover an e-mail account. Gmail. Mac book air. I
I worked with Apple support and in the process my e-mail address was deleted. They advised to contact you to recover it … read more
Sudipto
Sudipto
Computer Hardware Engineer
High School or GED
3,939 satisfied customers
Earlier to day I synced my desktop with my laptop but my
earlier to day I synced my desktop with my laptop but my second gmail account did not come with the primary account. what can I do? … read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
One of my gmail account won't send mails. I get an error on
One of my gmail account won't send mails. I get an error on my Mac that the password ***** the outgoing mail server is incorrect. I know it's correct since I've deleted and readied the email account s… read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
Can't access my gmail, just this afternoon, thru google,
can't access my gmail JA: How long have you had this issue with your Gmail account? Customer: just this afternoon JA: How do you access your email most often? On a phone or tablet, or through a web br… read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
I have a gmail folder labeled "junk mail" - (not "spam"
i have a gmail folder labeled "junk mail" - (not "spam" don't know why, that's the way it came). recently legit messages started appearing, from regular senders - nY. times, local market, Port Authori… read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
I get all up to date email only iPhone but on my Mac lap
I get all up to date email only iPhone but on my Mac lap top … read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
Changed my gmail PW last week on my mac air. It's not
Changed my gmail PW last week on my mac air. It's not recognized now. However, the same account on my iPhone works. However, I cannot recall the what the working PW for it is. I've gone through severa… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I wasn't trying to get help with gmail but with a purchase
I wasn't trying to get help with gmail but with a purchase of a book from google. Please help me make contact with someone who can help me. With thanks … read more
Josh
Josh
It Support Specialist
Associate Degree
5,150 satisfied customers
I have no problems with my email. But my husband cannot find
Hi Pearl. I have no problems with my email. But my husband cannot find his email. He has a gmail address and I send him emails but we don't know how to access them. It is a new Apple laptop … read more
Kamil Anwar
Kamil Anwar
Exchange & Email Consultant
Bachelor's Degree
1,735 satisfied customers
It seems my gmail wants me to create a new account. I cannot
It seems my gmail wants me to create a new account. I cannot access my email, and when I sign it, it won't accept my password. … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,323 satisfied customers
Cannot receive emails from my server, I have a mac book air
I have a mac book air -- I can send but cannot receive via outlook mac mail … read more
Cody
Cody
Computer Science
2,387 satisfied customers
I can't sign into my google account because it keeps saying
I can't sign into my google account because it keeps saying my password ***** ***** and my recovery email is now invalid due to not using it. I'm able to access my email on my phone but just got a new… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I use my G mail account through Apple mail and my I phone
I use my G mail account through Apple mail and my I phone just this morning my I phone keeps asking for my password ***** then says this is not right. The same is happening on my Apple computer I dele… read more
John T. F.
John T. F.
Self-employed Business Owner
Two Decades Field Experience
1,041 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x