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I was hacked about 3 weeks ago ever since then I have not

Customer Question
received any emails not even...
I was hacked about 3 weeks ago ever since then I have not received any emails not even junk mail
JA: Just to clarify, what email service provider are you using?
Customer: Telstra
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: Outlook
JA: How long has this been going on with your email account? What troubleshooting have you tried?
Customer: 3 weeks and I have not troubleshooted
JA: Anything else you want the Email Expert to know before I connect you?
Customer: no thanks
Submitted: 27 days ago.Category: Email
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Answered in 5 minutes by:
11/15/2017
Email technician: Josh, Computer Enthusiast replied 27 days ago
Josh
Josh, Computer Enthusiast
Category: Email
Satisfied Customers: 21,004
Experience: Email expert with over 5 years experience
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

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Email technician: Josh, Computer Enthusiast replied 27 days ago

If you send an email to yourself, do you receive it?

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Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,054
2,054 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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