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I have just installed office on a lap top and my pass word…

Customer Question
I have just installed...

I have just installed office on a lap top and my pass word is not being recognized. I have two accts. and can get into neither. I need help with outlook.

Technician's Assistant: How long has this been an issue?

Since I installed office. this is a new laptop and I want to be able to use one email, but the instructions do not afford that.

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

This is a phone line through century link

Technician's Assistant: What troubleshooting have you tried?

I have tried everything available to me and can send from the laptop but cannot view my email on my acct.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

No. but I would like to get my passwords functioning.

Submitted: 8 months ago.Category: Email
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Answered in 5 minutes by:
11/14/2017
Email technician: Kris Rodgers, IT Manager replied 8 months ago
Kris Rodgers
Kris Rodgers, IT Manager
Category: Email
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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