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I need to talk to Googlle. I have done so and even have case

Customer Question
I need to talk to...

I need to talk to Googlle. I have done so and even have case # ***** do not remember the number to call them. Please send the Google # that I need . Thank you. Nancy ***** JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)? Customer: gmail and austin.rr JA: How long has this been going on with your Gmail account? What troubleshooting have you tried? Customer: I have spent weeks trying to find out how to take care of a storage problem. Have years of pictures that i need to go through. have talked to Google about it and still not fixed. This is where I am iPhone storage is full....iCloud storage is empty ...All photos seem to be in Google Photos storage JA: Anything else you want the Email Expert to know before I connect you? Customer: no

Submitted: 1 month ago.Category: Email
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Answered in 11 minutes by:
11/14/2017
Email technician: Kris Rodgers, IT Manager replied 1 month ago
Kris Rodgers
Kris Rodgers, IT Manager
Category: Email
Satisfied Customers: 3,308
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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Customer reply replied 1 month ago
Busy! Please get back! I have told you that I have had this problem for almost two weeks! I Have talked to 3 Google techs and still not fixed so decided to pay for help and now you are too busy! You seemed to be so eager to help this morning so I hurried to pay you. It has been 9 hours or so since I paid you ! If you would just send me the Google phone number so I could give them my case # ***** will take it from here. Even the lady who answers your phone could not wait to get off the phone. I admit I was slow in doing what she told me to do but usually they are eager to help! I need some help Please. My business is suffering! Nancy J Wise
Customer reply replied 1 month ago
NO Sir! You haven't done anything. O and BTW, I dd not know my PW and your site said it was going to send an email to change it and I never received it !!!! Please do your part!
Customer reply replied 1 month ago
Send me the Google # and refund my $ Please!
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Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,054
2,054 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

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