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I'm trying to get my password for my hotmail, but I don't…

Customer Question
I'm trying to get...

I'm trying to get my password ***** my hotmail, but I don't have access to the other email address linked to it and I obviously don't remember my password. Can you help me log in?

Technician's Assistant: How long have you had this issue with your Hotmail account?

A few months

Technician's Assistant: Have you installed any updates recently?

No

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I haven't used the account in a few years, but I really need access to it now because it is linked to something else that can only send an email to that account

Submitted: 8 months ago.Category: Email
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Answered in 3 minutes by:
11/14/2017
Email technician: Sandy, Computer Specialist replied 8 months ago
Sandy
Sandy, Computer Specialist
Category: Email
Satisfied Customers: 6,883
Experience: B.Tech, I have 10+ years of experience in fixing email issues.
Verified

Hello! My name is Sandy.I'm reviewing your question now. Let's get started!
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Email technician: Sandy, Computer Specialist replied 8 months ago

May I connect with you remotely (over secure network session) to check/fix the issue directly.

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Customer reply replied 8 months ago
Can you figure out my password ***** me?
Email technician: Sandy, Computer Specialist replied 8 months ago

I will take remote control of the computer and help you reset your password ***** fill out Hotmail recovery form.

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Email technician: Sandy, Computer Specialist replied 8 months ago

Please tell me about your Hotmail account.

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Category: Email
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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