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I have been playing games on facebook for years. On 11-11-17…

Customer Question
I have been playing...

I have been playing games on facebook for years. On 11-11-17 All of my games went crazy and went back to the beginning. I have spent money playing these games and want them back. Can they be fixed and set back where they were? Help!!

Technician's Assistant: When did you last use the account?

Sat night. I

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Yahoo

Technician's Assistant: How long has this been going on with your email account? What troubleshooting have you tried?

None I don't know what to do.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Just to get my games back where they were

Submitted: 8 months ago.Category: Email
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Answered in 1 minute by:
11/14/2017
Email technician: Jess M., Computer Support Specialist replied 8 months ago
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
Experience: Computer Software Support Specialist for more than 10 years
Verified

Hi, welcome and thank you for your question. My name is ***** ***** I will be glad to assist you today.

What web browser are you using to access your Facebook games?

Also, are you using a computer with Windows Vista, 7, 8 or 10?

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Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

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