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I de am sicetired of all these weight loss & sex ads coming…

Customer Question
I de am sicetired...

I de am sicetired of all these weight loss & sex ads coming thru to my email address & not junk mail. Why are they coming through.

Technician's Assistant: Just to clarify, what email service provider are you using?

Hotmail

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

Tablet-ipad

Technician's Assistant: What troubleshooting have you tried?

I don’t know what you mean

Submitted: 8 months ago.Category: Email
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Answered in 5 minutes by:
11/13/2017
Email technician: Ricky Expert, Computer Hardware Engineer replied 8 months ago
Ricky Expert
Ricky Expert, Computer Hardware Engineer
Category: Email
Satisfied Customers: 1,166
Experience: 4+ Years in Tech Support
Verified

Hi, my name is ***** ***** I will do my best to help you today. To make sure I don’t miss anything, please give me a minute to review your question.

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Email technician: Ricky Expert, Computer Hardware Engineer replied 8 months ago

Technically, all business email are required to have an Unsubscribe button at the bottom of the email. Look for that first. If you see one (usually in very small print) click it each time you receive an email to stop receiving them. If there is not an Unsubscribe button, you will need to mark them as spam each time until your email program learns which emails to automatically filter out as spam.

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Jess M.
Jess M., Computer Support Specialist
Category: Email
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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