Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

Have "sent" record, this changed overnight? Mozzila. About a…

Customer Question
Have "sent" record, this...

Have "sent" record, this changed overnight?

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Mozzila

Technician's Assistant: How long has this been going on with your email account? What troubleshooting have you tried?

About a month

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I bought a new Dell PC it happend at that ime with a bunch of updates from windows

Submitted: 10 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 1 minute by:
11/13/2017
Email technician: Isaac Franklin, Support Technician replied 10 months ago
Isaac Franklin
Isaac Franklin, Support Technician
Category: Email
Satisfied Customers: 2,115
Experience: Technical Support Coach at Liberty Tax Service
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Ask Your Own Email Question
Email technician: Isaac Franklin, Support Technician replied 10 months ago

Have "sent" record, this changed overnight?

Please clarify your issue you are having in detail to continue.

To get started, I need to know what type of computer you are using, a Windows XP, Vista, Windows 7, Windows 8, Windows 10

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,765 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,718 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

686 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
I had a different phone number a while ago. Its no longer my
I had a different phone number a while ago. Its no longer my phone number. I remember my email username but not the password, and to reset the password *****'re offering to send a code to the number a… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I have a work account (encrypted) for outlook office 365 and
hello - I have a work account (encrypted) for outlook office 365 and my emails will show but NOT open on my iPad - can you help? … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Someone has taken over my email and phone number, I just
someone has taken over my email and phone number, I just talked with someone that just answered hello, not google service, he wanted to change me $149 to help me,I do not know the how to get this clea… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Someone with your company says someone else is using my
someone with your company says someone else is using my account so i was kicked out and cant get back in … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I havent received any email since 4-21 and it says there are
i havent received any email since 4-21 and it says there are 68 it will only download 1 and its 4-21 kmart add … read more
Cody
Cody
Computer Science
2,523 satisfied customers
I want to archive all my pre- June 2016 email to a 1TB HDD.
I want to archive all my pre- June 2016 email to a 1TB HDD. The email is across 4 PCs All POP3. Have been running IMAP since then. Can anybody do this for me for NZ$50?… read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
1,180 satisfied customers
I need to restructure my emails for efficiency and
I need to restructure my emails for efficiency and consistency. As arranged for 1pm today (NZT) you will remote into the PCs (now all in this location) and make the required changes. I will pay the NZ… read more
Jinsmn
Jinsmn
Systems Administrator
Diplom
1,260 satisfied customers
Got cell phone message that my password was used far from
got cell phone message that my password ***** used far from home and asked if it was me. Said no and changed password ***** cell. Now I am unable to sign in on my PC with either my new password ***** … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
We are having issues setting up a gmail account. The gmail
The gmail account exists, but we have never been able to actually login into it. … read more
Isaac Franklin
Isaac Franklin
Support Technician
2,115 satisfied customers
I no longer know my password ive gone thru the steps to get
I no longer know my password ive gone thru the steps to get a key sent to my cell phone but the key is sent 30 mins after the request so I then am told of a time lapse and do it again but same occurs … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
FRUSTRATION. Tuesday I WAS ABLE TO LOG INTO MY MAIL.AIL.COM
I AM BEYOND FRUSTRATION. Tuesday I WAS ABLE TO LOG INTO MY MAIL.AIL.COM WEBSITE, (I TRANSFEREED OVER FROM Verizon and had no problems) My login name (transferred from Verizon) is***@******.***. As of … read more
Cory
Cory
Vocational, Technical or Trade Scho
1,555 satisfied customers
I have been locked out of my yahoo account for two months
I have been locked out of my yahoo account for two months now... I cant get back in because I have no access to the phone listed on my recovery page or the email listed on my recovery page. Without ac… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
DONT KNOW EXACTLY WHAT MI AM DOING BUT I GOT A EMAIL SAYING
DONT KNOW EXACTLY WHAT MI AM DOING BUT I GOT A EMAIL SAYING THAT MY REPLACEMENT PHONE WAS SENT TO THE WRONG ADDRESS AND THEN SHIPED BACK TO YOU. THEY ASK ME TO CALL RIGHT AWAY, BUT WHEN I DO ALLI GET … read more
Tim
Tim
Bachelors in Information Technology
13 satisfied customers
I'm trying to change my Outlook email account from POP3 to
I'm trying to change my Outlook email account from POP3 to IMAP so that I can sync all emails on 3 PCs (including Send). My Outlook doesn't send now and I don't know what I've done, but I still have 1… read more
Rylan Sharpe
Rylan Sharpe
IT Manager
Master's Degree
69 satisfied customers
Using 8.1, how do I turn off account control? Can't find
Using 8.1, how do I turn off account control? Can't find this. Getting message from Smart Switch and from Kies 3 both If out look is running, please exit and restart Outlook with an administrator acco… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,549 satisfied customers
I received a virus/spam email and (a) I was unable to delete
I received a virus/spam email and (a) I was unable to delete it from both my 'junk' and 'trash' box. (b) It then sent emails from my mailbox overnight. I then took my Mac and had it completely wiped b… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I now have a problem on my Dell Laptop with the speaker and
I now have a problem on my Dell Laptop with the speaker and mic system. Pretty sure it is a problem I created yesterday when I tried to get my Headphone set to work!!! NOT sure how this ended up in th… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
About eight months of the most recent "sent mail" is missing
About eight months of the most recent "sent mail" is missing from our "sent mail" folder. These mail records are very important to our company. Any idea what would have happened to these mail records?… read more
James K.
James K.
Consultant
1,585 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x