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I have an email account for East Side Boys Barbershop

Customer Question
I have an email...

I have an email account for East Side Boys Barbershop Quartet. account name is ************** as of yesterday I am unable to log into it. I received error saying that it needed to be verified

Technician's Assistant: How long has this been going on with your Yahoo account? What troubleshooting have you tried?

I logged into esb09 Saturday noticed the problem yesterday. everytime I tried to troubleshoot problem it said that esb09 could not be verified.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

That is all I can think of. Thank you

Submitted: 8 months ago.Category: Email
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Answered in 1 minute by:
11/13/2017
Email technician: Chris L., Support Specialist replied 8 months ago
Chris L.
Chris L., Support Specialist
Category: Email
Satisfied Customers: 5,765
Experience: Certified Email Expert with over 10 years experience.
Verified

Hello my name is ***** ***** I will be happy to assist you. This usually means that the password ***** ***** did you try resetting the password?

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Customer reply replied 8 months ago
I was told to reset a couple of months ago. I did and was working fine until yesterday
Email technician: Chris L., Support Specialist replied 8 months ago

Have you tried resetting since the problem started again?

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Customer reply replied 8 months ago
I can not get into email to change asking for verification why am I being billed for an issue I have no control over?
Email technician: Chris L., Support Specialist replied 8 months ago

This website is called justanswer.com and allows you to pay to get help from a verified computer professional such as myself. This site is not affiliated with yahoo. If you got here by mistake let me know, but this is not a free service.

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Customer reply replied 8 months ago
I got here by mistake I was looking for yahoo phone number and your site appeared as yahoo tech
Email technician: Chris L., Support Specialist replied 8 months ago

Yahoo does not have a phone number for tech support. Did you want to continue or did you want me to close out your request?

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Customer reply replied 8 months ago
I am trying something else I should not have to pay and I do not appreciate you tricking me into paying for something you can not repair.
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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