Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

I have a Google pixel phone and I believe the photos are on…

Customer Question
I have a Google...

I have a Google pixel phone and I believe the photos are on the Google drive. I would like to put them on my computer. How do I do this?

Technician's Assistant: Just to clarify, what's the make and model of your machine, and what operating system are you running?

Pixel phone by Google. I'm looking through the brochure for model number.

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Model G-2PW4100

Technician's Assistant: How long has this been going on with your email account? What troubleshooting have you tried?

I don't have a problem. I just want to put the pictures on my computer.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

No. that's it.

Submitted: 10 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 2 minutes by:
11/13/2017
Email technician: Jason Jones, Computer Technician replied 10 months ago
Jason Jones
Jason Jones, Computer Technician
Category: Email
Satisfied Customers: 19,763
Experience: 10+ years of work experience.
Verified

Hello,
I look forward to helping you today.

You can log into your account on the following page: https://drive.google.com/drive/my-drive

On the aforementioned page, you can navigate to the folder for your photos and download them.

I will be standing by, looking forward to your response.
Thank you,
Jason

Ask Your Own Email Question
Email technician: Jason Jones, Computer Technician replied 10 months ago

If you need any help with that, please let me know.

Ask Your Own Email Question
Email technician: Jason Jones, Computer Technician replied 10 months ago

Hello,
Is there anything else I can help you with today? If so, please let me know. If that is all for now, please do not forget to rate my help on top of this page.
Thank you,
Jason

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jason Jones Your Own Question
Jason Jones
Jason Jones
Jason Jones, Computer Technician
Category: Email
Satisfied Customers: 19,763
19,763 Satisfied Customers
Experience: 10+ years of work experience.

Jason Jones is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,648 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,765 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,718 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

686 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
It is not my email, it google photo, I have a very good PC
Just a few days as I only recently started Google photo. I have a specific 2 questions … read more
Mr.Med
Mr.Med
1,277 satisfied customers
How do I get my google photos from the cloud (my phone) to
How do I get my google photos from the cloud (my phone) to my computer to organize in folders??? … read more
Jason Jones
Jason Jones
Computer Technician
AAS Information Technology
19,763 satisfied customers
Until recently, I could send a photo through Gmail to my
Until recently, I could send a photo through Gmail to my contacts, and recieve them also. Now Google won't do either. Could it be because i updated Google? … read more
John Castle
John Castle
BSC in Computing Network Management and Design
262 satisfied customers
My gmail account was hacked and it wiped out my goggle pixel
my gmail account was hacked and it wiped out my goggle pixel phone. I have gone through the steps online several times to try to recover my account and it just says over and over that it can't veryify… read more
Harry
Harry
2,218 satisfied customers
More importantly, when I google my Bed and Breakfast, The
More importantly, when I google my Bed and Breakfast, The Inn At Old Orchard Road and it comes up, on the "see photos' there's a photo of a hotel under construction. How ugly and what the heck is that… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Pearl. We are storing our Elders minutes on a google drive.
Hi, Pearl. We are storing our Elders minutes on a google drive. I'm not sure how to access them. I'm told to "go in your Gmail window, if you click your user icon in the upper-right corner you'll have… read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
129 satisfied customers
I have no problem with my email. I opened the Google Photos
I have no problem with my email. I opened the Google Photos to make an album from my trip to Greece. All of the pictures I wanted are in my Photos on my Mac. When I opened Google Photos all of the pic… read more
Senthil
Senthil
Sr. IT Analyst
BE
5 satisfied customers
I'm trying to restore an old Google account that either has
I'm trying to restore an old Google account that either has been hacked or has been just eat it can I retrieve this account I had a lot of personal pictures of my family and love ones that lost on Goo… read more
Wes
Wes
Owner/Consultant
Bachelor's Degree
379 satisfied customers
I am unable to sign into my gmail account from a laptop or
Hello, I am unable to sign into my gmail account from a laptop or desktop and have sent multiple verification codes to a separate email and keep getting a reply that it is not correct. i need access t… read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,461 satisfied customers
I'm loving the use of Google Drive, Docs and now Google
I'm loving the use of Google Drive, Docs and now Google Photo, but I've been googling everywhere to try and figure out the answer to a question: … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,648 satisfied customers
My phone had very little storage due to pictures in my
My phone had very little storage due to pictures in my album. My son put them on google photos and saw they were there and then deleted them off of the phone photo album. We Checked back to the Google… read more
David L.
David L.
Bachelor's Degree
6 satisfied customers
I purchased a google pixel phone last week. My phone system
I purchased a google pixel phone last week. My phone system software just crashed. I took the phone back to the Verizon location that I purchased the phone and they suggested that I contact you to inq… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
794 satisfied customers
My photos have been put on to my computer from my phone. I
My photos have been put on to my computer from my phone. I have a Gmail account and an Apple Account. I'm supposed to be able to put in photos,google.com to get my pictures. It's NOT working. Now What… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
It was suggested that I use Google photo to store my photos
Hi It was suggested that I use Google photo to store my photos to free up space on my phone. Transferred pics and all were there and proceeded to delete photos from cell. a few days later went to look… read more
Harold Hanna
Harold Hanna
Sr System Administrator
Associates in General Studies
94 satisfied customers
Is there any way to remove photoviewer from auto attaching
Is there any way to remove photoviewer from auto attaching to my email? … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,648 satisfied customers
I some how lost almost 5 years of photos and videos from my
I some how lost almost 5 years of photos and videos from my iphone. They were backed up in the cloud but i cant seem to find them. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
I lost my photos from my tablet but a friend saved them in
I lost my photos from my tablet but a friend saved them in my gmail acct. but I don't know about that email but I want my photos. … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I canNOT get rid of my deleted email! It keeps returning!
I canNOT get rid of my deleted email! It keeps returning! I'm pushing 36,000! How do I get rid of them? This has been going on for 3 to 4 years now! HELP! Nancy… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
997 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x