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I am unable to sign in to my email. A box come up wanting me
I am unable to sign in to my email. A box come up wanting me to sign in but nothing seems to work. The site rejected my passwords and even the e-mail address, all of which are valid. None of the recov… read more
Richard
Richard
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IT Manager, Consultant
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I am totally frustrated with my outlook program!! I have
I am totally frustrated with my outlook program!! I have outlook 365, and attempted to change my password. I don't remember my former one. Now I can't get in it at all. When I open it, a box comes up … read more
Jess M.
Jess M.
Computer Support Specialist
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Had to reset my password this morning and now I don't
Had to reset my password ***** morning and now I don't remember it. Can't sign in to change my email or updated phone number … read more
bbao
bbao
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I haven't used it in a year or more....an old friend told me
I haven't used it in a year or more....an old friend told me they sent me something on it......I went there, but it's been so long since I used it, I couldn't remember everything that I thought might … read more
Moses C
Moses C
Bsc
1,067 satisfied customers
Not my email, my phone... i thought I'd be smart and upgrade
not my email, my phone... i thought I'd be smart and upgrade my security and instituted the pattern can't remember exactly what i enterws an am now locked out of my phone. every hour i enter a differe… read more
bbao
bbao
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Can't figure out my password for email. When I ask for the
Can't figure out my password ***** email. When I ask for the 'code', the last 2 digits of my listed phone number are incorrect & I don't know how to correct them so that I can receive the code. … read more
Kraig
Kraig
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Diploma (Honors)
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none so far accept to try and figure out how to get a new password ***** user name … read more
Moses C
Moses C
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Forgot my password. I have dementia can't remember. Using my
Forgot my password JA: When did you last reset your username and password? Customer: I have dementia can't remember JA: How do you access your email most often? On a phone or tablet, or through a web … read more
Kris R
Kris R
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I can't remember my password and have no other addresses for
I can't remember my password ***** have no other addresses for you to send me a code … read more
Jess M.
Jess M.
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Bachelor's Degree
2,804 satisfied customers
I can't remember my password, you have sent me 4 different
I can't remember my password ***** you have sent me 4 different passwords and none of them work. … read more
Josh
Josh
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I am trying to get my gmail account open but cannot remember
I am trying to get my gmail account open but cannot remember my password. My gmail address is***@******.***. Please help. … read more
Cory
Cory
Vocational, Technical or Trade Scho
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MY lap top erased all of it's drivers including TB now I
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Kamil Anwar
Kamil Anwar
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Bachelor's Degree
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Can't remember passwords--I need to reset them. Can't
Can't remember passwords--I need to reset them. JA: When did you last reset your username and password? Customer: Can't remember, a long time ago JA: How do you access your email most often? On a phon… read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
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I have not used my email since last November due to illness
I have not used my email since last November due to illness and long hospital stay and now want to get my emails. I'm a senior! can you help me. Irene Warren in Calgary address***@******.*** and can't… read more
Jason Jones
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It is gone and i can't sign in, gmail, web browser, none,
it is gone and i can't sign in JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)? Customer: gmail JA: How do you access your email most often? On a phone or tablet, or through a web browser… read more
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How do I get to Thunderbird to change my password? I had to change it for Charter, and now Mozilla won't let me "link" to the charter email. … read more
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I need to a new pin, not remember my old one, password
I need to a new pin, not remember my old one, password ***** I m out of Facebook cannot get into anything … read more
Russell H.
Russell H.
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I was unable to get into my email account - the help section
I was unable to get into my email account - the help section wanted both my password ***** month and date of opening the account. It was years ago and I don't remember - have had many passwords, none … read more
bbao
bbao
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Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,804 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,765 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,718 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

686 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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