Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

Yahoo mail works fine on my i5 cell phone, but when try to…

Customer Question
Yahoo mail works fine...

Yahoo mail works fine on my i5 cell phone, but when try to read mail on my Macbook Pro I keep getting Pop up asking for my Yahoo password ***** nothing seems to work

Technician's Assistant: How long has this been going on with your Yahoo account? What troubleshooting have you tried?

Its been going on for a few months. I keep entering all of my various passwords over and over but no good. I may have forgotten my Yahoo mail one. Can you look it up for me?

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Nothing else, thank you

Submitted: 10 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 4 minutes by:
11/13/2017
Email technician: Moses C,
 replied 10 months ago
Moses C
Category: Email
Satisfied Customers: 1,109
Experience: Resolution Specialist at Wipro Bpo Services
Verified

Hi, Welcome to JustAnswer support, thank you for utilizing our service.

how do you access yahoo email on your Mac do you use open safari to access yahoo?

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,765 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,718 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

686 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
I HAVE TRIED FOR HOURS BUT CANNOT GET INTO MY YAHOO E MAIL
I HAVE TRIED FOR HOURS BUT CANNOT GET INTO MY YAHOO E MAIL ALTHO IT WORKED FINE YESTERDAY. MY E MAIL ADDRESS IS***@******.*** - ATERNATE IS BONNIEMAC1932 … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I changed my apple ID password and my computer sign-in code
I changed my apple ID password ***** my computer sign-in code - worked fine except now I cannot access my gmail account. Cannot remember by gmail password ***** tried old ones - no luck. Can you help?… read more
arsufi2002
arsufi2002
Bachelor's Degree
322 satisfied customers
Forever i had three aol emails along a few others.. for
forever i had three aol emails along a few others.. for whatever reason it has decided it won't let me install the one aol email.... any thoughts would be appreciated... than you … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
My Macbook Air looses its password every month or so, so I
my Macbook Air looses its password ***** month or so, so I can't open it. . Worse yet, iCould seems to dump every email from every advertise down into my Macbook. This is a giant pain. … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I'm having major problems signing into yahoo mail. I have
Hi. I'm having major problems signing into yahoo mail. I have apparently forgotten my password. … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
Email address is just switched carriers from at&t to
email address is***@******.*** just switched carriers from at&t to verizon … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I seem to have forgotten my yahoo mail password, and my
I seem to have forgotten my yahoo mail password, and my phone number on file is an old one. how can I get into my mail. Please help … read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
Dear, DEar, Dear, let me explain my problem: I am a
Dear *****, let me explain my problem: I am a Frenchman who moved to the US 2 years ago. I had already then a French yahoo address (*****@******.***, and a German one (*****@******.***). When I hooked up my new computer which I had just bought in the US, I found out I could not connect with my French address, but I could with my German one. To solve the problem of my French address, I was forced to create a US address (*****@******.***) and reroute my emails through this US address to my French address. Everything worked fine until a few days ago. I started to receive Yahoo emails in French on all 3 addresses telling me that I was importing the emails on my German address with the POP method, and that would not work anymore after March 31st. It tells me further I should add my German email address as a reception address in Yahoo Mail on my computer, but did not tell me how to do that. A friend of mine who is more knowledgeable than I am did something and now, when I open my French email box, I can access both the french and the German emails corresponding to both french and German addresses, and the same if I open the german email box. On the American email box, nothing is changed. Despite this change, I keep receiving the same message announcing that the German email address will not work beyond the end of March. What is going on? What can I do? … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
How do I delete an old yahoo account, About 10 months, the
About 10 months, the account is older and I already have a new e-mail account … read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
I have my email on my phone, but it does not work on my
I have my email on my phone, but it does not work on my computer … read more
Byron
Byron
IT Support Specialist
Bachelor's Degree
411 satisfied customers
I'm trying to close a Yahoo account, but cannot do so. I
I'm trying to close a Yahoo account, but cannot do so. I have spent five hours performing the various actions they recommend without success. The Community Help Line contains many similar entries, but… read more
Brandon Smith
Brandon Smith
BA
3 satisfied customers
Unable to connect to Yahoo server when trying to set up my
Unable to connect to Yahoo server when trying to set up my new Yahoo mail account in my Outlook 2010. Please help!… read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
I have a problem with the mail app on my MacBook Air,
I have a problem with the mail app on my MacBook Air, Yosemite 10.10.5. Gmail keeps asking for the password ***** my email. I deleted Gmail app., Somehow all my apps are now in the Trash folder, how d… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,549 satisfied customers
I have recently changed my computers hard drive. Prior to
I have recently changed my computer's hard drive. Prior to this, my password ***** entered automatically, and as such, I've long since forgotten it. I've tried to recover it a number of times, but ALW… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
My yahoo mail in my mac mailbox ISN'T working. My gmail,
my yahoo mail in my mac mailbox ISN'T working. My gmail, icloud and business mailboxes ARE working. I just spent time with Apple support and have determined the issue is with the yahoo server. I conti… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
i purchased a new macbook pro retina 15inch. i downloaded mozilla
i purchased a new macbook pro retina 15inch. i downloaded mozilla thunderbird 17.0.2 version on my new macbook and then copied all the mail folders from my old macbook pro to a directory in my new one… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,549 satisfied customers
I have forgotten my Gmail SMPT password. I have no record
I have forgotten my Gmail SMPT password. I have no record of setting it up. My MackBook Pro has Mac OS X 10.7.5. I up graded my wife's MacBook to OS X 10.8.2 last night from two operating systems back… read more
derrickonline
derrickonline
Information Technology Manager
328 satisfied customers
I've been trying to add my yahoo email to my verizon LG
I've been trying to add my yahoo email to my verizon LG phone and it keeps telling me my sign-on/password ***** ***** It's the same ones I use to get my mail on my computer, so I don't understand. I w… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
7,080 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x