Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

CANNOT SET UP MY POP EMAIL ACCOUNT ON WINDOWS 10. RCN.COM.

Customer Question
CANNOT SET UP MY...

CANNOT SET UP MY POP EMAIL ACCOUNT ON WINDOWS 10

Technician's Assistant: Just to clarify, what email service provider are you using for this account?

RCN.COM

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

TABLET

Technician's Assistant: What troubleshooting have you tried?

WINDOWS

Submitted: 5 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 5 minutes by:
11/13/2017
Email technician: Viet - Email Tech, Computer Support Specialist replied 5 months ago
Viet - Email Tech
Viet - Email Tech, Computer Support Specialist
Category: Email
Satisfied Customers: 39,891
Experience: Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
Verified

Hi,
I'm sorry about the issue. Is there any error or message?
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you.

Ask Your Own Email Question
Email technician: Viet - Email Tech, Computer Support Specialist replied 5 months ago

Is your RCN email currently working on another computer or device?

Is your RCN webmail email currently working at the RCN.com website?

It looks like you are not there. We can schedule another time.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you.

Ask Your Own Email Question
Customer reply replied 5 months ago
its working on another inaccessible machine
Customer reply replied 5 months ago
Don't have webmaster with rcn
Customer reply replied 5 months ago
Webmail
Customer reply replied 5 months ago
Says I need permissions
Email technician: Kamil Anwar, Exchange & Email Consultant replied 5 months ago
Kamil Anwar
Kamil Anwar, Exchange & Email Consultant
Category: Email
Satisfied Customers: 6,613
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
Verified

You can access RCN's webmail from https://www.rcn.com/hub/customer-center/webmail/

see if your username and password ***** on it, then we'll configure it on Windows 10.

Ask Your Own Email Question
Customer reply replied 5 months ago
Wrong! I do not subscribe to webmail. I've already told you that, you're paying attention to that!! Wasting my time.. Bye
Email technician: Kamil Anwar, Exchange & Email Consultant replied 5 months ago

Whether you subscribe or not, you're a rcn customer and you should automatically have access to webmail. We're trying to figure out whether your password ***** ***** or not, if it is correct we then proceed to the next step. It would be a pointless excercise to do everything before verifying password, and there is no other way to verify the password ***** you logging into webmail. We are tech's and we do this daily. If only you follow the instructions, you should be able to get somewhere with the issue and get the problem resolved.

Ask Your Own Email Question
Customer reply replied 5 months ago
I have a very basic email account at RCN @$3.50 per month that does not include Webmail. I told you this. I DO NOT HAVE A WEB MAIL ACCOUNT. I WILL CALL THEM AND FIGURE IT OUT DIRECTLY. Next time read and react to your potential customer's responses to give a correct solution. BTW My password ***** ***** that's not the problem.... The end.
Email technician: bbao, IT Consultant replied 5 months ago
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,357
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified
Hello, if you know how to add an email account for the Mail app on Windows 10, you may simply follow below configuration to check your mail account settings on W10.http://help.rcn.com/kb/article?articleid=2136If you don't know how to check th settings on W10 or you already got the above configuration, I will give your further instructions. Thanks.
Ask Your Own Email Question
Was this answer helpful?
Ask bbao Your Own Question
bbao
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,357
1,357 Satisfied Customers
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP

bbao is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,097 satisfied customers

Computer Software Support Specialist for more than 10 years

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Chris L.

Chris L.

Support Specialist

1,518 satisfied customers

Certified Email Expert with over 10 years experience.

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

6,613 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

644 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
I haven't been able to get into my account it says when I
I haven't been able to get into my account it says when I pressed forget password ***** I cannot do it that way it says go to help site to figure out how to get back on can you please help me with thi… read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
78 satisfied customers
I recalled an email that I cc'd a coworker on, I replied to
I recalled an email that I cc'd a coworker on, I replied to the original email which had been read by the recipient originally but he did not read the message I had replied to. I recalled the email an… read more
bbao
bbao
IT Consultant
1,357 satisfied customers
I'm not sure. I'm trying to get my email from veriznon. Aol
I'm not sure. I'm trying to get my email from veriznon … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,395 satisfied customers
I forgot My email password I no longer have access to the
I forgot My email password ***** no longer have access to the phone numbers that were on file how can I reset the password … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,395 satisfied customers
Our email was hacked yesterday and I did change my password
Our email was hacked yesterday and I did change my password ***** now we are not getting emails and the ones we get are going to archive? … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,097 satisfied customers
I forgot my password for email account. Not sure. I know the
I forgot my password ***** email account JA: When did you last change your password ***** Apple ID? Customer: Not sure JA: Did you try resetting through Apple's online account reset tool? Customer: I … read more
Jeevan DSouza
Jeevan DSouza
Professor
PhD
3 satisfied customers
I need to recover 2 accounts both being for gmail. Phone.
Everything ive had to start a new email and now ive lost that one also … read more
bbao
bbao
IT Consultant
1,357 satisfied customers
How do i transfer files from my company e-mail to my
How do i transfer files from my company e-mail to my Microsoft 360 outlook email … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,097 satisfied customers
I keep getting mail quota warnings from Optus despite
I keep getting mail quota warnings from Optus despite regular cancelling on webmail … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,097 satisfied customers
I CAN'T OPEN MY GMAIL ACCOUNT.... RIDDEN WITH A BROKEN BACK
I CAN'T OPEN MY GMAIL ACCOUNT....I AM BED RIDDEN WITH A BROKEN BACK AND MY EMAILS ARE MY ONLY SATISFACTION IN MY LIFE.DAUGHN CARLETON… read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
765 satisfied customers
I wont to know if you can help me to know the password for
hi i wont to know if you can help me to know the password ***** gmail … read more
Mr.Med
Mr.Med
1,045 satisfied customers
I don't remember my password for an old AOL screen name and
I don't remember my password ***** an old AOL screen name and I no longer have the recovery phone number … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,395 satisfied customers
Dont know what happend. Gmail. Lap Top. Various
Dont know what happend***@******.*** JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)? Customer: Gmail JA: How do you usually access Gmail? On a phone or tablet, or through a web browser? … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
78 satisfied customers
I have changed my email address to kathybenner47 @gmail.com.
I have changed my email address to kathybenner47 @gmail.com … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,395 satisfied customers
I just got an email that I had requested termination of my
I just got an email that I had requested termination of my gmail account. … read more
Jeevan DSouza
Jeevan DSouza
Professor
PhD
3 satisfied customers
For same reasom the compuyor isent exceptimg exceptom my
for same reasom the compuyor isent exceptimg exceptom my email or my pass word … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,395 satisfied customers
None of my security passwords or emails or numbers get me
None of my security passwords or emails or numbers get me into my Gmail or my drive where all our pictures and important things are. I lost the phone, or misplaced it in my home, and now I can't get i… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,395 satisfied customers
I am hoping there is a way to get back old sent messages
I am hoping there is a way to get back old sent messages from my google account. From 8/01/17 to a eunan mcloughin … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,097 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x