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My password expired and instead of giving me the option to…

Customer Question
Hello, my password *****...

Hello, my password ***** and instead of giving me the option to change it its saying it is incorrect how do I create a new password ***** am on a mac and its via exchnage

Technician's Assistant: Just to clarify, what's the model of your Mac, and what operating system are you running?

I am on an Air mac smallest one and i am using exchnag exchange

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

Phone and computer not as a web browser

Technician's Assistant: What troubleshooting have you tried?

None I just need to create a new pssword i was warned it was expiring and forgot to change it

Submitted: 8 months ago.Category: Email
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Answered in 5 minutes by:
11/12/2017
Email technician: Bryan, Computer Support Specialist replied 8 months ago
Bryan
Bryan, Computer Support Specialist
Category: Email
Satisfied Customers: 13,092
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
Verified

Hi and thank you for your question. My name is ***** ***** I will be the tech assisting you today.

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Email technician: Bryan, Computer Support Specialist replied 8 months ago

Just to clarify, what's the email address that you are having this password ***** with?

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