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Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2804
Experience:  Computer Software Support Specialist for more than 10 years
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I deleted all my passwords and don't remember the google

Customer Question

I deleted all my passwords and don't remember the google passwords
JA: When did you last reset your username and password?
Customer: just a few minutes ago when I had to reset the main password ***** my macbook. It deleted every password ***** was stored. I just can't remember the the password.
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: safari on my macbook
JA: What troubleshooting have you tried?
Customer: I tried logging into google but it just keeps asking for a password
JA: Anything else you want the Email Expert to know before I connect you?
Customer: I'm good on google mail except I can't get into it now
Submitted: 1 year ago.
Category: Email
Expert:  Byron replied 1 year ago.

Hi. My name is***** thank you for your question.

Can you tell me the Gmail address you need access to?

Expert:  Byron replied 1 year ago.

Hi. Do you still need help with this?