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My email seems to be routed through a site called Microsoft…

Customer Question
My email seems to...

My email seems to be routed through a site called Microsoft account team. Have I been hacked?

Technician's Assistant: Just to clarify, what email service provider are you using for this account?

Outlook

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

Phone

Technician's Assistant: What troubleshooting have you tried?

Tried to have my account reset my Microsoft. Thought I had been successful. Was getting emails from Microsoft about shutting down my account for a few weeks.

Submitted: 8 months ago.Category: Email
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Answered in 5 minutes by:
11/12/2017
Email technician: Jason Jones, Computer Technician replied 8 months ago
Jason Jones
Jason Jones, Computer Technician
Category: Email
Satisfied Customers: 19,249
Experience: 10+ years of work experience.
Verified

Hello,
I look forward to helping you today.

I must ask a question or two before we begin. Thank you in advance for taking the time to answer.

Which program do you use to access your email (Outlook, Mac Mail, Entourage, Internet Explorer, Firefox, etc)?

Thank you,
Jason

P.S. If you do not know the answers to any of my questions or are confused about something, please let me know by replying on this page.

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