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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2804
Experience:  Computer Software Support Specialist for more than 10 years
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IPad Email send button is not activated and cannot send

Customer Question

iPad Email send button is not activated and cannot send messages
JA: Just to clarify, what email service provider are you using?
Customer: Comcast
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: Yahoo
JA: How long has this been going on with your email account? What troubleshooting have you tried?
Customer: 48 hours ago iPad stopped sending emails and I got message that Yahoo password ***** incorrect. I corrected that and it worked but now the send button is not activated
JA: Anything else you want the Email Expert to know before I connect you?
Customer: No
Submitted: 1 year ago.
Category: Email
Expert:  Kamil Anwar replied 1 year ago.

Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

May i have your name please that i can call you by?
Are you able to login to your Yahoo account via webmail? mail.yahoo.com from your computer?