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Usually when I open an email on my tablet it doesn't show…

Customer Question
Usually when I open...

Usually when I open an email on my tablet it doesn't show that I opened it on my desktop, and vice versa. So I deleted the emails on my tablet a few days ago, with the expectation that they would remain on my desktop. But when I went last night to find and deal with a bank transfer, it was gone, along with all other emails sent after Oct. 25/17. My question is, can I get back the bank transfer email? There is nothing (and never has been) in my delete file.

Technician's Assistant: Just to clarify, what's the exact make and model of your tablet computer?

Tablet is a Sssamsung Galaxy S2, model no. SM-T810

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

I would say 505/50 through tablet and destop (Gmail)

Technician's Assistant: What troubleshooting have you tried?

Beyond checking "deleted" on the desktop, unsure what else I can do.

Submitted: 8 months ago.Category: Email
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Answered in 5 minutes by:
11/12/2017
Email technician: Ricky Expert, Computer Hardware Engineer replied 8 months ago
Ricky Expert
Ricky Expert, Computer Hardware Engineer
Category: Email
Satisfied Customers: 1,183
Experience: 4+ Years in Tech Support
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Hi, my name is ***** ***** I will do my best to help you today. To make sure I don’t miss anything, please give me a minute to review your question.

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Email technician: Ricky Expert, Computer Hardware Engineer replied 8 months ago

What programs are you using to access your email on the tablet and the computer?

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Customer reply replied 8 months ago
I don't know.
Email technician: Ricky Expert, Computer Hardware Engineer replied 8 months ago

When you access your mail on your tablet, what program do you open to do so?

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Customer reply replied 8 months ago
Gmail
Email technician: Ricky Expert, Computer Hardware Engineer replied 8 months ago

Okay, and what about on the computer?

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