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When adding an email account to gmail my password gets

Customer Question
When adding an email...

When adding an email account to gmail my password ***** rejected

Technician's Assistant: How long have you had this issue with your Gmail account?

Even when I try adding it to apple mail same issue must have the wrong password ***** ***** a way of recovering a password ***** my email address

Technician's Assistant: Have you installed any updates recently?

No

Submitted: 5 months ago.Category: Email
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Answered in 2 minutes by:
11/12/2017
Email technician: IT Miro, Computer Scientist replied 5 months ago
IT Miro
IT Miro, Computer Scientist
Category: Email
Satisfied Customers: 3,432
Experience: Bachelor's Degree in Information Technology, Microsoft Certified Professional
Verified

Hello! My name is*****
I am a certified computer professional who will assist you.

If you forgot a password ***** your GMail account, there is a way to reset it. I can help you with that. Please type your GMail e-mail address here so that I can check it.

Thanks,
IT Miro

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Customer reply replied 5 months ago
it's not a gmail account
Email technician: IT Miro, Computer Scientist replied 5 months ago

What account is it then?

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Customer reply replied 5 months ago
it's***@******.***
Customer reply replied 5 months ago
hello
Email technician: IT Miro, Computer Scientist replied 5 months ago

This looks like a company e-mail account. Do you know which e-mail service you or your company used to register that e-mail account?

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Customer reply replied 5 months ago
netregistry
Email technician: IT Miro, Computer Scientist replied 5 months ago

Unfortunately, I couldn't find a way to reset the password ***** that e-mail account.

I am out of further ideas, so I will opt-out and allow other Experts to take a look at this problem.

You will be notified when you receive a response.

Regards,
IT Miro

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Email technician: UranMail, Network Administrator replied 5 months ago
UranMail
UranMail, Network Administrator
Category: Email
Satisfied Customers: 1,025
Experience: Network and System Administrator, IT Consultant
Verified

Hello and thanks for using JustAnswer.com, my name is ***** ***** I will try my best to assist you.
Please allow me a few minutes to review your question and prepare an answer, or I may ask more questions for clarifications

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Email technician: UranMail, Network Administrator replied 5 months ago

I have visited the website : allsortedout.com.au and it seems to be suspended by registrar: Netregistry.

They are also listed as your email provider, so email issue is related to domain issue.

You should call Netregistry first to resolve suspension issue. Once its done I can help with the rest.

Their phone number is : 1300 638 734

Let me know if you have additional questions.

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Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,097
2,097 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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