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I am not able to access my aol email. It started yesterday.

Customer Question
I am not able...

I am not able to access my aol email

Technician's Assistant: How long have you had this issue with your A.O.L. account?

It started yesterday

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

On my pc

Technician's Assistant: What troubleshooting have you tried?

I called aol but they were not able to help me, they have the wrong info as to where my parents met

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I tried to reset my password ***** but to no avail

Submitted: 10 months ago.Category: Email
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Answered in 32 minutes by:
11/12/2017
Email technician: UranMail, Network Administrator replied 10 months ago
UranMail
UranMail, Network Administrator
Category: Email
Satisfied Customers: 1,589
Experience: Network and System Administrator, IT Consultant
Verified

Hello and thanks for using JustAnswer.com, my name is ***** ***** I will try my best to assist you.

As I understand you are not able to login to AOL. You also called AOL (as per your message) and they were not able to help you because you couldn't verify your account info.

We are JustAnswer.com, I am am computer expert with over 15 years of internet and computer system experience.

How can I help with your AOL account?

Ask Your Own Email Question
Email technician: UranMail, Network Administrator replied 10 months ago

Hello again, didn't hear back from you...
Do you still require assistance on the issue?
Waiting for your reply.

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Category: Email
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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