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Ever since I signed up for this 2 step verification last
Ever since I signed up for this 2 step verification last year I'm having problems signing into my Google account it says it's going to send me a verification code which they do but it does not accept … read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,691 satisfied customers
I have had issues with my android phone, may be a virus, but
I have had issues with my android phone, may be a virus, but I lost all my password ***** my mail email***@******.*** has me locked out. im not sure if someone is trying to hijack account or not. this… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I've created my mom another Google and Facebook account I'm
I've created my mom another Google and Facebook account I'm up to the point of trying to add her gmail account to her phone, I've went through all the steps and it's saying having trouble connecting t… read more
John Castle
John Castle
BSC in Computing Network Management and Design
798 satisfied customers
For some reason, I can't access my gmail account on my new
For some reason, I can't access my gmail account on my new laptop. It says someone else already has that account. Yes, it's me. I have no trouble logging on using my iphone and desktop computer. … read more
Michael T
Michael T
1,587 satisfied customers
Originally, I set up my new computer in Maui Hawaii. I used
Hi. Originally, I set up my new computer in Maui Hawaii. I used the following email address : ***@******.***. My password *****?? Since then, Ive moved back to Sedona, AZ. I've changed my email addres… read more
Josh
Josh
It Support Specialist
Associate Degree
7,318 satisfied customers
Cant sign or get recover password ... for a week. It is on
Cant sign or get recover password ***** for a week … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
HAD TO CHANGE MY EMAIL FROM TOO - I LOST ALL MY CONTACTS CAN
HAD TO CHANGE MY EMAIL FROM***@******.*** TOO***@******.*** - I LOST ALL MY CONTACTS CAN I GO BACK TO THE ORGINAL I HAVE HAD FOR YEARS … read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,718 satisfied customers
While on vacation at South Padre, my cell quit accepting my
While on vacation at South Padre, my cell quit accepting my fingerprint and then my pin making it completely unusable. I called ATT to correct the problem and went through the steps to reset my phone … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I seem to have locked myself out of Google. No phone!!!
I seem to have locked myself out of Google. No phone!!! … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
My old email was. Yesterday I called 1888 number and he said
My old email was***@******.*** . Yesterday I called 1888 number and he said I must change my email I told him I've been trying to do that byt no one is listening or careds. Then I gave him a new email… read more
Josh
Josh
It Support Specialist
Associate Degree
7,318 satisfied customers
I have a gmail account and my password is not working nor
I have a gmail account and my password ***** ***** working nor are the reset options. … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
My internet was compramjsed so I chaned my email and
my internet was compramjsed so I chaned my email and passworg now I cant get on … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I could not access my email in Puerto Rico last year and
I could not access my email in Puerto Rico last year and thought it was a one-time problem. Last week in Chile, I again could not reach my email to read business matters. I signed onto a computer at a… read more
Tim
Tim
Bachelors in Information Technology
401 satisfied customers
I changed my phone number a month and a half ago and as as I
I changed my phone number a month and a half ago and as long as I kept the old phone I ccould access my gmail....but I HAD to get a new phone since the old phone was so old....now I'm locked out of my… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,804 satisfied customers
This morning i reset my browser to default settings and now
This morning i reset my browser to default settings and now when I go to Gmail, it opens up a Gmail account that I have never used. I need it to open up the active Gmail account. ?? … read more
Cris
Cris
3,450 satisfied customers
I tried to get on my account this am without success they
Hi I tried to get on my account this am without success they wanted my password ***** I supplied but they said it was incorrect I tried everything to omply but because I don't have a cell phone or oth… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I am trying to get back on my gmail account and can not
Hi i am trying to get back on my gmail account and can not access it … read more
Martin
Martin
Network Engineering Diploma
1,657 satisfied customers
I was incited constantly by Google to get a "new" inbox or
I was incited constantly by Google to get a "new" inbox or account. I went ahead by mistake -and, yes, they created a new, different Gmail account and the one I was using DESAPEARED WITH ALL MY CONTAC… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,718 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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