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Forgot password. Yesterday or day before but travelled and…

Customer Question
Forgot password Technician's Assistant:...

Forgot password

Technician's Assistant: When did you last reset your username and password?

Yesterday or day before but travelled and do not remember new one.

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

Ipad

Technician's Assistant: What troubleshooting have you tried?

Ot smart enough to find help on iPad. Ss

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

No, except I am old and forgetful!

Submitted: 9 months ago.Category: Email
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Answered in 6 minutes by:
11/12/2017
Email technician: Aparna Indresh,
 replied 9 months ago
Aparna Indresh
Category: Email
Satisfied Customers: 529
Experience: Engineer at Aparna Indresh
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Email technician: Aparna Indresh,
 replied 9 months ago

May I know who is your email service provider for e.x gmail, yahoo?

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Customer reply replied 9 months ago
Have flip phone so slow
Email technician: Aparna Indresh,
 replied 9 months ago

Okay, So you are locked out of your phone if yes may i know the exact make and model of your phone?

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Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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