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Phone: 6173715585., I am muriel Ellman, 617 371 5585 2

Customer Question
I am Muriel Ellman...

I am Muriel Ellman, phone:(###) ###-####,

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

I am muriel Ellman,(###) ###-#### 2 problems,: My new email address is not recognized. It is***@******.***. I forgot my password. I need to be able to use UBER this week. Please help.

Technician's Assistant: How long has this been going on with your Gmail account? What troubleshooting have you tried?

Since I changed my server to gmail.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Since I changed my server to gmail

Submitted: 8 months ago.Category: Email
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Answered in 1 minute by:
11/11/2017
Email technician: Mr.Med, Other replied 8 months ago
Mr.Med
Mr.Med, Other
Category: Email
Satisfied Customers: 2,209
Experience: Networks & Security Engineer
Verified

Hi, I'mCustomer Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

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Email technician: Mr.Med, Other replied 8 months ago

I'm sorry about the issue, please go to the Account support page : https://accounts.google.com/signin/recovery
Follow the instructions. You'll be asked some questions to confirm it's your account. Answer as best you can.
Reset your password. Choose a strong password ***** you haven't already used with this account.

Let me know the results

Thank you

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Email technician: Mr.Med, Other replied 8 months ago

Has everything worked out ? Do you still need help please?

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Category: Email
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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