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How do I stop facebook from going on my cell phone? It's…

Customer Question
How do I stop...

How do I stop facebook from going on my cell phone? It's using a lot of data which is costl.y

Technician's Assistant: When did you last use the account?

A few weeks ago

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

On my PC.

Technician's Assistant: What troubleshooting have you tried?

I keep deleting pages, however, more pages keep entering. It's endless.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

No. Thank you.

Submitted: 8 months ago.Category: Email
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Answered in 12 minutes by:
11/11/2017
Email technician: Jess M., Computer Support Specialist replied 8 months ago
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
Experience: Computer Software Support Specialist for more than 10 years
Verified

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.
I am very sorry about your issues. Few things first:

  1. Are you using an Android phone or an iPhone?
  2. Do you want to stop using Facebook on your phone?

Please let me know by replying to me here so that I can help you further.
Best regards,
Jess

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Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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